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I recently upgraded from 20.04 LTS to 22.04.1 LTS through online upgrade process. Since then, the HP printer/scanner LaserJet Pro MFP M130nw doesn't print or scan.

The 'Document Scanner' detects the printer though but nothing happens on launch leaving 'Unable to scan' message.

What should I do? (My ease on Linux : newbie)

Thnx.

OS name:Ubuntu 22.04.1 LTS; OS Type: 64-bit; GNOME version: 42.2

kamyogi
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  • what tool are you using to scan? The default Document Scanner? – graham Aug 15 '22 at 14:33
  • It may be necessary to add the printer from scratch see https://linuxhint.com/how-to-add-printers-ubuntu/ – graham Aug 15 '22 at 14:41
  • USB we imagine. You will want to give us what you get for systemctl status ipp-usb and lpstat -t. – brian_p Aug 15 '22 at 19:46
  • @brian_pkam@kam-G41M-Combo:~$ systemctl status ipp-usb ○ ipp-usb.service - Daemon for IPP over USB printer support Loaded: loaded (/lib/systemd/system/ipp-usb.service; static) Active: inactive (dead) Docs: man:ipp-usb(8) – kamyogi Aug 16 '22 at 15:45
  • @brian_p Here's the report. https://forum.ubuntu-fr.org/viewtopic.php?pid=22587359#p22587359 (The 1st post, text in black) – kamyogi Aug 16 '22 at 17:13
  • @kamyogi make it an answer, upvote, accept and in 6 days reward the bounty to it :) – Rinzwind Aug 19 '22 at 20:00

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Resolved with this reply. Installing HP Laser Jet Pro MFP M130nw. I had to execute these commands this time too. The printer works fine.

kamyogi
  • 1,358