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I'm using Ubuntu 20.04 Desktop. When I'm launching Snapstore, nothing happens. This is a new behaviour, worked fine about a week ago.

When I launch it via terminal using

snap-store

It says:

Gtk Failed to load module "canberra-gtk-module"

But when I do (as written here: Failed to load module “canberra-gtk-module” .... but already installed):

sudo apt install libcanberra-gtk-module libcanberra-gtk3-module

it says:

libcanberra-gtk3-module is already the latest version (0.30-7ubuntu1).
libcanberra-gtk-module is already the latest version (0.30-7ubuntu1).

Edit I made a reboot and it says now (additionally to the canberra-gtk-module error):

"Memory access error (memory dump written)"

(might sound a bit different, as I'm using the german version and the message in german is: Speicherzugriffsfehler (Speicherabzug geschrieben)

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    The Gtk failed doesn't usually cause the snap-store not to load. You might want to look at https://askubuntu.com/questions/1231735/snap-store-is-not-coming-up-in-ubuntu-20-04 as you might need to remove and reinstall the snap-store to fix it. – Terrance Aug 28 '22 at 16:20

1 Answers1

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Look here: https://forum.snapcraft.io/t/snap-store-is-not-starting/31536/13

There's a problem with revision 558 of the snap-store that is currently the stable one. But the bug is fixed in the edge-version (currently 592). So you can try install the edge-version:

sudo snap refresh --edge snap-store

to switch back to stable, once the fixed 592 revision has migrated to stable, you can then run:

sudo snap refresh --stable snap-store

nyx
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