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I recently bought an HP pavilion aero 13 laptop and installed Ubuntu 20.04 on it. Everything seems to be installed, but there is a problem. When I turn on my laptop, I get this error:

[0.6146781] ACPI Error: AE_NOT_FOUND, While resolving a named reference package element - \_PR_.P000 (20210738/dspkginit-438)

[1.062788] pcie_mp2_amd 0000:03:00.7: amd_sfh_hid_client_init failed


/dev/nvme0n1p2: recovering journal
/dev/nvme0n1p2: clean, 176580/31227904 files, 4413085/124895488 blocks

Then it quickly disappears, then more text appears, quickly disappears and the Ubuntu boot screen appears.

After that, there are two options. First - the system does not boot for a very long time. The second one loads, but at some point it freezes while working and I turn off the laptop by long pressing the power button.

Can you please tell me what could be causing this and how to fix it? If possible, then I need the fastest way, since I have an urgent job. Thank you!

e7min
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  • The ACPI error is benign and does not stop your boot nor does it extends the time booting. It is a mismatch between your BIOS and kernel. MOST of us have it (I have 6 of them) The problem will be with the NEXT thing that is done AFTER the /dev/nvme0n1p2: clean, 176580/31227904 files, 4413085/124895488 blocks. Check your boot log, systemd boot analyze and/or /var/log/ for notices – Rinzwind Sep 05 '22 at 18:35
  • what kernel? linux-intel-5.13/5.13.0-1010.10 should fix amd_sfh_hid_client_init failed – Rinzwind Sep 05 '22 at 18:39
  • @Rinzwind I tried sudo less /var/log/boot.log but didn't see anything – e7min Sep 05 '22 at 22:32
  • I reinstalled the system again, but this time I did not install any updates. While everything works. Is it possible that these problems are due to updates? (last time I immediately installed all the updates and after rebooting the laptop the problems started) – e7min Sep 06 '22 at 07:54
  • Does this answer your question? ACPI error on every boot – Pilot6 Sep 06 '22 at 09:37
  • @Pilot6, No, but thanks for the tip – e7min Sep 14 '22 at 21:35
  • @karel No, but thanks for the tip – e7min Sep 14 '22 at 21:36

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