Failed to download package files error in software updater

Question

I'm using Ubuntu 20.04 3 LTS, GNOME Version 3.36.8 on a Surface 2017. When trying to get updates using Software updater have been getting the error that reads "Failed to download package files error : Check your internet connection."

"Main Server" is already selected for where to download from.

Tried all the steps here and didn't fix: https://forum.zorin.com/t/failed-to-download-package-files/14565/9

Please let me know if you can help. I'd like to get updates and also upgrade to the latest LTS (not prompting for that).

Thank you!

Here is output of sudo apt update: Hit:1 http://dl.google.com/linux/chrome/deb stable InRelease Hit:2 https://updates.signal.org/desktop/apt xenial InRelease
Ign:3 http://linux.dropbox.com/ubuntu disco InRelease
Hit:4 http://linux.dropbox.com/ubuntu disco Release
Hit:5 http://archive.ubuntu.com/ubuntu focal InRelease
Hit:6 http://ppa.launchpad.net/atareao/atareao/ubuntu focal InRelease
Get:7 http://archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Hit:8 https://repo.steampowered.com/steam stable InRelease
Hit:9 http://ppa.launchpad.net/mozillacorp/mozillavpn/ubuntu focal InRelease
Hit:11 https://pkg.surfacelinux.com/debian release InRelease
Hit:12 http://ppa.launchpad.net/tj/bugfixes/ubuntu focal InRelease
Get:13 http://archive.ubuntu.com/ubuntu focal-backports InRelease [108 kB] Get:14 http://archive.ubuntu.com/ubuntu focal-security InRelease [114 kB] Get:15 http://archive.ubuntu.com/ubuntu focal-updates/main amd64 DEP-11 Metadata [277 kB] Get:16 http://archive.ubuntu.com/ubuntu focal-updates/universe amd64 DEP-11 Metadata [391 kB] Get:17 http://archive.ubuntu.com/ubuntu focal-updates/multiverse amd64 DEP-11 Metadata [940 B] Get:18 http://archive.ubuntu.com/ubuntu focal-backports/main amd64 DEP-11 Metadata [7,988 B] Get:19 http://archive.ubuntu.com/ubuntu focal-backports/universe amd64 DEP-11 Metadata [30.5 kB] Get:20 http://archive.ubuntu.com/ubuntu focal-security/main amd64 DEP-11 Metadata [40.7 kB] Get:21 http://archive.ubuntu.com/ubuntu focal-security/universe amd64 DEP-11 Metadata [77.6 kB] Get:22 http://archive.ubuntu.com/ubuntu focal-security/multiverse amd64 DEP-11 Metadata [2,464 B] Fetched 1,165 kB in 2s (583 kB/s)
Reading package lists... Done Building dependency tree
Reading state information... Done 150 packages can be upgraded. Run 'apt list --upgradable' to see them.

Output of sudo apt upgrade Reading package lists... Done Building dependency tree
Reading state information... Done Calculating upgrade... Done The following packages were automatically installed and are no longer required: libb2-1 libfwupdplugin1 libmd4c0 libqt6core6 libqt6dbus6 libqt6gui6 libqt6labsqmlmodels6 libqt6network6 libqt6networkauth6 libqt6opengl6 libqt6qml6 libqt6qmllocalstorage6 libqt6qmlmodels6 libqt6qmlworkerscript6 libqt6quick6 libqt6quickcontrols2-6 libqt6quickcontrols2impl6 libqt6quicklayouts6 libqt6quicktemplates2-6 libqt6sql6 libqt6sql6-sqlite libqt6svg6 libqt6test6 libqt6websockets6 libqt6widgets6 libts0 linux-headers-5.14.11-surface linux-headers-5.14.14-surface linux-headers-5.14.8-surface linux-image-5.14.11-surface linux-image-5.14.14-surface linux-image-5.14.8-surface qml6-module-qt-labs-qmlmodels qml6-module-qt5compat-graphicaleffects qml6-module-qtqml qml6-module-qtqml-models qml6-module-qtqml-workerscript qml6-module-qtquick qml6-module-qtquick-controls qml6-module-qtquick-layouts qml6-module-qtquick-localstorage qml6-module-qtquick-templates qml6-module-qtquick-window qt6-gtk-platformtheme qt6-qpa-plugins wireguard wireguard-tools Use 'sudo apt autoremove' to remove them. The following NEW packages will be installed: i965-va-driver:i386 intel-media-va-driver:i386 libegl-mesa0:i386 libegl1:i386 libfwupdplugin5 libgbm1:i386 libigdgmm11:i386 libva2:i386 libwacom-bin-surface libwacom-common-surface libwacom2-surface libwacom9-surface libwayland-server0:i386 linux-headers-5.19.7-surface linux-image-5.19.7-surface mesa-va-drivers:i386 va-driver-all:i386 The following packages will be upgraded: alsa-ucm-conf base-files bolt command-not-found deja-dup fwupd fwupd-signed gdb gdbserver gir1.2-gtk-3.0 gir1.2-mutter-6 gir1.2-nm-1.0 gir1.2-notify-0.7 gnome-control-center gnome-control-center-data gnome-control-center-faces gnome-shell-extension-desktop-icons google-chrome-stable grub-common grub-pc grub-pc-bin grub2-common gtk-update-icon-cache gvfs gvfs-backends gvfs-bin gvfs-common gvfs-daemons gvfs-fuse gvfs-libs iio-sensor-proxy initramfs-tools initramfs-tools-bin initramfs-tools-core iptsd isc-dhcp-client isc-dhcp-common kactivitymanagerd kmod language-pack-en language-pack-en-base language-pack-gnome-en language-pack-gnome-en-base libasound2 libasound2:i386 libasound2-data libatopology2 libc-bin libc-dev-bin libc6 libc6:i386 libc6-dbg libc6-dev libfprint-2-2 libfwupd2 libgstreamer-plugins-bad1.0-0 libgtk-3-0 libgtk-3-bin libgtk-3-common libjcat1 libkeyutils1 libkmod2 libkworkspace5-5 libmbim-glib4 libmbim-proxy libmm-glib0 libmutter-6-0 libnautilus-extension1a libnetplan0 libnm0 libnotify-bin libnotify4 libnss-systemd libpam-systemd libpulse-mainloop-glib0 libpulse0 libpulse0:i386 libpulsedsp libqmi-glib5 libqmi-proxy libqt5webkit5 libsensors-config libsensors5 libsensors5:i386 libsnmp-base libsnmp35 libsystemd0 libsystemd0:i386 libtss2-esys0 libudev1 libudev1:i386 libwacom-surface libxnvctrl0 lintian linux-base linux-firmware linux-headers-5.14.14-surface linux-headers-surface linux-image-5.14.14-surface linux-image-surface linux-surface-secureboot-mok locales login modemmanager mutter mutter-common nautilus nautilus-data netplan.io network-manager network-manager-config-connectivity-ubuntu openssh-client passwd pulseaudio pulseaudio-module-bluetooth pulseaudio-utils python-apt-common python3-apt python3-commandnotfound python3-distupgrade python3-dnspython python3-software-properties python3-update-manager sbsigntool snapd software-properties-common software-properties-gtk steam-launcher steam-libs-amd64 steam-libs-i386:i386 systemd systemd-sysv systemd-timesyncd tracker-extract tracker-miner-fs tzdata ubuntu-advantage-tools ubuntu-drivers-common ubuntu-release-upgrader-core ubuntu-release-upgrader-gtk udev ufw unattended-upgrades update-manager update-manager-core update-notifier update-notifier-common wget xdg-desktop-portal xdg-desktop-portal-gtk 150 upgraded, 17 newly installed, 0 to remove and 0 not upgraded. 1 standard security update Need to get 158 MB/506 MB of archives. After this operation, 486 MB of additional disk space will be used. Do you want to continue? [Y/n] y Err:1 https://pkg.surfacelinux.com/debian release/main amd64 libwacom-surface amd64 2.4.0-1 401 Unauthorized [IP: 185.199.110.133 443] Err:2 https://pkg.surfacelinux.com/debian release/main amd64 libwacom-common-surface amd64 2.4.0-1 401 Unauthorized [IP: 185.199.110.133 443] Err:3 https://pkg.surfacelinux.com/debian release/main amd64 libwacom9-surface amd64 2.4.0-1 401 Unauthorized [IP: 185.199.110.133 443] Err:4 https://pkg.surfacelinux.com/debian release/main amd64 libwacom-bin-surface amd64 2.4.0-1 401 Unauthorized [IP: 185.199.110.133 443] Err:5 https://pkg.surfacelinux.com/debian release/main amd64 libwacom2-surface amd64 2.4.0-1 401 Unauthorized [IP: 185.199.110.133 443] Err:6 https://pkg.surfacelinux.com/debian release/main amd64 iptsd amd64 0.5.1-1 401 Unauthorized [IP: 185.199.110.133 443] Err:7 https://pkg.surfacelinux.com/debian release/main amd64 linux-headers-5.19.7-surface amd64 5.19.7-surface-1 401 Unauthorized [IP: 185.199.110.133 443] Err:8 https://pkg.surfacelinux.com/debian release/main amd64 linux-headers-surface amd64 5.19.7-surface-1 401 Unauthorized [IP: 185.199.110.133 443] Err:9 https://pkg.surfacelinux.com/debian release/main amd64 linux-headers-5.14.14-surface amd64 5.14.14-surface-3 401 Unauthorized [IP: 185.199.110.133 443] Err:10 https://pkg.surfacelinux.com/debian release/main amd64 linux-image-5.19.7-surface amd64 5.19.7-surface-1 401 Unauthorized [IP: 185.199.110.133 443] Err:11 https://pkg.surfacelinux.com/debian release/main amd64 linux-image-surface amd64 5.19.7-surface-1 401 Unauthorized [IP: 185.199.110.133 443] Err:12 https://pkg.surfacelinux.com/debian release/main amd64 linux-image-5.14.14-surface amd64 5.14.14-surface-3 401 Unauthorized [IP: 185.199.110.133 443] Err:13 https://pkg.surfacelinux.com/debian release/main amd64 linux-surface-secureboot-mok amd64 20220427-1 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/139604852/ec990d40-39ef-4a73-8b2d-e0d2860b0d2c?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171411Z&X-Amz-Expires=300&X-Amz-Signature=fcfbb15c7633013352fbc76d9363f0e3ca092d8068cf947d4b18728ce73c41a9&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=139604852&response-content-disposition=attachment; filename=libwacom-surface_2.4.0-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/139604852/9a024a27-c3c8-46e7-8c4a-18a6114138e0?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171411Z&X-Amz-Expires=300&X-Amz-Signature=c82229b76060deae186c624403c4a2c6efd2f33ca2017888309bbf142a471e59&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=139604852&response-content-disposition=attachment; filename=libwacom-common-surface_2.4.0-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/139604852/9ac33f87-8963-45cf-b5b2-4cb313cc28ff?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171411Z&X-Amz-Expires=300&X-Amz-Signature=0353055045d007a30f2b49a4af1e7187b9068a718f05839d1b80dc127f657385&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=139604852&response-content-disposition=attachment; filename=libwacom9-surface_2.4.0-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/139604852/34697f30-d54c-4905-ad72-c27a10baa98d?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171411Z&X-Amz-Expires=300&X-Amz-Signature=b0e3d30f723dfd51999be9957856e5365a2ebd954e627ff3908b8ecccd506fbb&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=139604852&response-content-disposition=attachment; filename=libwacom-bin-surface_2.4.0-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/139604852/9075c63a-d08c-4da3-98c0-b920513043f8?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171411Z&X-Amz-Expires=300&X-Amz-Signature=b06a1e7130dd3e55bc21717d895f8c7b0d69869856418ca9828d7e193770b802&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=139604852&response-content-disposition=attachment; filename=libwacom2-surface_2.4.0-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/261858706/9e436241-8b65-4228-aad9-85d540af422d?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171411Z&X-Amz-Expires=300&X-Amz-Signature=1ce7ebcd7c8f40e3d4665d20abadf4da9124d9f08c414186c0e6e2d193f9335c&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=261858706&response-content-disposition=attachment; filename=iptsd_0.5.1-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/155009767/10c04fe3-d3fb-4e45-ae9f-20261f44fed1?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171411Z&X-Amz-Expires=300&X-Amz-Signature=757fbdf5c4159a51b945e8d98c4fa62c9700940467b81a08558f90994ebac03c&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=155009767&response-content-disposition=attachment; filename=linux-headers-5.19.7-surface_5.19.7-surface-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/155009767/4fc3cbfb-d133-4935-bc2a-d6740cf46681?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171412Z&X-Amz-Expires=300&X-Amz-Signature=c8f2b8b8c63ef0e22b542ad27ee95c361e92d473e95d8daa733ce96e00e21795&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=155009767&response-content-disposition=attachment; filename=linux-headers-surface_5.19.7-surface-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/155009767/2cb6ab71-6620-43b8-b3f2-cb4f2fa933fa?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171412Z&X-Amz-Expires=300&X-Amz-Signature=2f863d1ac392f05b1e951f045432686d504ef6cf4567b438fb0cf6e23d54ebd1&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=155009767&response-content-disposition=attachment; filename=linux-headers-5.14.14-surface_5.14.14-surface-3_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/155009767/a51607a5-fad3-4419-b2a0-17478ae1e9ed?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171412Z&X-Amz-Expires=300&X-Amz-Signature=e3e07cdd1bbd63abda348c30ae21f99286c6d3665fd5e8df895578e37219b44e&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=155009767&response-content-disposition=attachment; filename=linux-image-5.19.7-surface_5.19.7-surface-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/155009767/8493827e-fb98-4f9a-a987-f744b562668a?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171413Z&X-Amz-Expires=300&X-Amz-Signature=e2b95e635865e28233a6f964bd59515ef82da7b708445afdc3655e40cade0158&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=155009767&response-content-disposition=attachment; filename=linux-image-surface_5.19.7-surface-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/155009767/6c9e68be-25dc-40d3-b81b-963fe399b331?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171412Z&X-Amz-Expires=300&X-Amz-Signature=bc1314603684442364ba9c24dc8ab3c723a184dac3d1b6838b44ed7c2c0a6031&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=155009767&response-content-disposition=attachment; filename=linux-image-5.14.14-surface_5.14.14-surface-3_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Failed to fetch https://objects.githubusercontent.com/github-production-release-asset-2e65be/211351605/e21fbc76-7a83-4c26-9e01-7e194b7af7ae?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWNJYAX4CSVEH53A/20220910/us-east-1/s3/aws4_request&X-Amz-Date=20220910T171413Z&X-Amz-Expires=300&X-Amz-Signature=7c5094bec9159271421ea36ae029d27f3de68b3f24e1951a204c6229854381cd&X-Amz-SignedHeaders=host&actor_id=0&key_id=0&repo_id=211351605&response-content-disposition=attachment; filename=linux-surface-secureboot-mok_20220427-1_amd64.deb&response-content-type=application/octet-stream 401 Unauthorized [IP: 185.199.110.133 443] E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

Answer 1

Update Ubuntu,I faced the same issue, after sometime i downloaded a jamjelly fish version from Official ubuntu site and Booted my system with it