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I am a newbie at both Ubuntu and troubleshooting printers.
I am using a HP Envy 4520 Printer hooked up through usb to Ubuntu 22.04.1 LTS

I looked but wasn't able to figure out the answer using: Can't find Ubuntu drivers for the HP Envy 4520 printer

First, the red ink ran out. After continuing to milk out that cartridge, I eventually replaced with a new color ink cartridge. However, then the cartridge only printed with colors EXCEPT Red. I could never get it to print red again.

Later, Black/Greyscale printouts are completely blank. So now, my printer only prints in blue and yellow.

I thought it was an issue with the cartridge so tried everything here including using hot water to try to dissolve any clot. https://www.minitool.com/news/hp-envy-4520-not-printing.html

I did the usual restart, clean cartridges, reset to defaults, etc.
So I believe that this bizarre behavior is due to a driver issue but have issues trying to fix this because I am more a windows user and just starting to use ubuntu.

Please advise. Thanks in advance.

216ann
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  • I guess I should not have posted this during the holidays. I am still struggling with this. Please advise. Thanks – 216ann Jan 29 '23 at 00:29
  • I have still not got this issue fixed and I doubt that I am the only one. – 216ann Feb 24 '23 at 23:43

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