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i have just newly started using Ubuntu and i have been facing a problem since this morning. As i installed Spotify from Ubuntu software and started using it, it functions fine and plays normally. But as soon as I click anywhere else in the window, the entire system freezes. What can I do?

  • What version of Spotify? Is it installed as a Snap or as a native package?

    Is your machine fully updated? Are you also refreshing Snaps when you update?

    – Liam Proven Jan 01 '23 at 13:27
  • First off, have you tried uninstalling and reinstalling Spotify? It might help. Also, ensure your system and all your drivers are up to date – those updates can sometimes resolve such problems. – MichaelKnight Aug 25 '23 at 06:13

1 Answers1

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This seems to be a known bug with applications using Electron (Spotify, Slack, Chrome, etc).

For the good news, disabling OpenGL in thoses apps may fix the problem.

  • For Spotify and Slack, you can go to Ubuntu settings -> Applications -> Spotify/Slack and uncheck opengl: Allow access to OpenGL stack
  • For Slack, you can also disable it from the app (rapidly before it crashes !), in
    • Preferences -> Advanced -> Other options -> check Disable hardware accelaration

If it still doesn't work, we will have to wait for the fix ; A bug fix was released in January 2023, but not yet for Ubuntu, sorry !