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The problem
So I changed my NVIDIA driver version to one that I know for sure works because I previously used it. I rebooted my computer and the wifi and bluetooth could not be detected. I originally thought it could be a wifi card problem but ethernet also does not work.

What I've tried

  • Plugging in a wifi adapter and bluetooth adapter, those don't work either.
  • For some reason, the computer doesn't recognize exFat formatted drives anymore either, which it did before.
chicken
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    It looks like you did something wrong with your kernel. Modules are not installed. Try to boot with a previous kernel. Also please add information on what exactly you did with Nvidia drivers. – Pilot6 Jan 14 '23 at 18:32
  • How do I boot with a previous kernel? – chicken Jan 14 '23 at 18:33
  • You can use grub menu fro that, – Pilot6 Jan 14 '23 at 18:34
  • Installing Nvidia drivers from .run files is wrong for Ubuntu. It may cause a lot of trouble, it will be hard to fix, if you don't have some knowledge. – Pilot6 Jan 14 '23 at 18:36
  • using a different kernel via grub did not work – chicken Jan 14 '23 at 19:16
  • Did you check for any firmware/BIOS updates for the B550? – ubfan1 Jan 14 '23 at 19:51
  • looks like there is: https://rog.asus.com/motherboards/rog-strix/rog-strix-b550-f-gaming-wi-fi-model/helpdesk_bios/ – chicken Jan 14 '23 at 19:56
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    You need to purge any previous nVidia and uninstall any .run files. Only then can you install a new nVidia driver. You may need to boot recovery mode or manually add nomodeset boot parameter. Is UEFI Secure boot on? Updating UEFI firmware may change settings to turn on UEFI Secure boot. https://askubuntu.com/questions/1418211/what-happened-to-my-installed-driver & https://askubuntu.com/questions/813676/installing-ubuntu-mate-with-dual-boot-option-on-windows-10-usb-booting-not-hap/814413#814413 – oldfred Jan 14 '23 at 20:48
  • @oldfred I purged the NVIDIA drivers and was able to install another one I was using however the newest one just errors out in the ubuntu gui app, no error messsage. I also don't see a UEFI anything in the BIOS. – chicken Jan 14 '23 at 21:39
  • I can't get the latest driver for NVIDIA after setting nomodeset because I can't connect to the internet. – chicken Jan 14 '23 at 21:50
  • I don't think this is a driver issue though. Switching drivers must have messed something up somehow though. – chicken Jan 14 '23 at 22:07
  • If you boot recovery mode, you get a command line & old fashioned menu. One is to turn on internet & other is terminal where you can purge nVidia & reinstall nVidia version. A new driver does not automatically uninstall or fully overwrite an old driver. So purge always required before new install. – oldfred Jan 15 '23 at 03:42
  • @oldfred, so boot into the recovery mode kernel? And then turn on internet? Is that what you recommend I do? – chicken Jan 15 '23 at 03:46
  • Yes, it that does not work then another question on Internet issues. Are you using WiFi or hardwired Ethernet? Until correct wireless driver installed, better to use Ethernet. – oldfred Jan 15 '23 at 03:54
  • I wrote this question that came from this one (https://askubuntu.com/questions/1450276/unclaimed-network-network-ethernet-controller-how-to-claim). But bluetooth also does not work and can't read exFat file systems so I think there is a bigger issue. – chicken Jan 15 '23 at 03:58
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    Each of those is really a separate question. But driver for WiFi probably is driver for bluetooth. ExFat is a Microsoft proprietary format. Linux not has driver, but you may have to install that also. Best not to use Microsoft formats in Linux. And if sharing a partition better to use NTFS. ExFAT has no journal and can make repairs more difficult or impossible. Its intended for small devices. – oldfred Jan 15 '23 at 14:56

1 Answers1

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This was a kernel issue, changing the driver can sometimes modify the kernel in such a way to where it corrupts some of the modules. This question/answer: UNCLAIMED network (network/ethernet controller). How to claim? highlight what I had to do to fix it.

chicken
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