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Just did a fresh install of Ubuntu 22.10 on my Asus Zenbook 14 OLED (model Q409ZA) but I have no audio. I followed a guide on installing pipewire, but that did not work. I saw some other questions that were related as well but didn't find any solutions. I do see in the settings that the bar is moving when I have audio playing. When I try to do the test audio, nothing is played there either. Attached is a screenshot of the PulseAudio Volume Control output devices. In windows the device is listed as Realtek, so I don't know if there is some kind of driver issue.

Edit: I did have to reinstall Ubuntu but after the reinstall I did have the same thing - no audio. Followed another guide Fix No Sound Issue but the only thing I found a bit weird was my output of pacmd list-sink-inputs was 0 sink input(s) available. even though I had audio going through VLC and Firefox. I tried doing what one of the answers said, which was to do the inxi -xxz --audio which showed that pulseaudio was not running. So I did the commands systemctl --user enable pulseaudio and systemctl --user start pulseaudio which then failed, so I restarted, then started pulseaudio, which did start, but still got no audio, checking the status of pulseaudio again I got the following:

     Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; enabled; preset: enabled)
     Active: active (running) since Wed 2023-04-05 14:35:43 CDT; 1min 19s ago
TriggeredBy: ● pulseaudio.socket
   Main PID: 3144 (pulseaudio)
      Tasks: 8 (limit: 8993)
     Memory: 6.7M
        CPU: 501ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pulseaudio.service
             └─3144 /usr/bin/pulseaudio --daemonize=no --log-target=journal

Apr 05 14:36:52 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.
Apr 05 14:36:52 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.
Apr 05 14:36:52 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.
Apr 05 14:36:52 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.
Apr 05 14:36:52 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.
Apr 05 14:36:52 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.
Apr 05 14:36:52 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.
Apr 05 14:36:57 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.
Apr 05 14:36:57 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.
Apr 05 14:36:57 ZLaptop pulseaudio[3144]: Failed to create sink input: sink is suspended.

https://i.stack.imgur.com/hIsqE.png

Zach L
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2 Answers2

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systemctl --user enable pulseaudio

systemctl --user start pulseaudio

had exactly the same problem and found the solution here

Diogo Sequeira
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  • A link is not an answer. What about later when the link is gone? – David Apr 05 '23 at 06:24
  • Your answer could be improved with additional supporting information. Please [edit] to add further details, such as citations or documentation, so that others can confirm that your answer is correct. You can find more information on how to write good answers in the help center. – Community Apr 05 '23 at 06:25
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I have the same issue here.

I just love that new laptop but now it seems that every new laptop won't work.

Same happened with the HP envy

Antonio
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