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After upgrading from Ubuntu 22.10 to Ubuntu 23.04, the boot gets stuck on 2 processes:

  1. Job gpu-manager.service/start

  2. Job plymouth-quit-wait.service/start

    enter image description here

Also earlier in the boot shows "Dependency failed for" a series of SSSD services.

enter image description here

The computer is an Acer Predator Helios with a SSD. What should I do to fix it?

karel
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Matthew H
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4 Answers4

23

I had the same issue. It turned out to be a bug with the nvidia-driver-470 package currently installed. I installed nvidia-driver-515 instead and the new Lunar boot process worked flawlessly. Here are the steps:

  1. Boot into recovery mode to view the GNU GRUB menu: https://wiki.ubuntu.com/RecoveryMode
  2. Choose to boot with Linux kernel 5.19.0 instead of Linux kernel 6.2.0. I was able to successfully boot up and open a terminal with the older 5.19.0 kernel.
  3. Run the sudo apt install nvidia-driver-515 command to install the different Nvidia driver version.
  4. Reboot to confirm that everything now works with the default kernel 6.2.0 boot process.
Dale Kube
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    Overall the above worked, but I was already using the 510 driver so I updated to the 525 driver (listed as “tested” in Software & Updates - Additional Drivers).

    Thanks for the tip.

    PS - I hadn’t caught that “Esc” brings up the recovery menu in UEFI, not “Shift” facepalm

     – Matthew H Apr 22 '23 at 22:46
  • Thanks for the tip facepalming myself! Pressed Esc too for crying out loud. – skubski Apr 28 '23 at 07:47
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    Driver 510 not compatible with the new kernel, and not automatically upgraded, shouldn’t that be considered as a bug? – Didier L Jun 02 '23 at 13:31
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After upgrading Xubuntu 22.10 to 23.04 I've got stuck in normal boot and also in recovery boot. Booting with the old kernel 5.19.0-40 was still working. The Nvidia driver version was at 510.108.03.

I upgraded the Nvidia driver to 515.105.01 using:

sudo apt install nvidia-driver-515

and rebooted. Then normal boot was working again.

BeastOfCaerbannog
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Patrick Van Deynse
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2

Dale Kube's answer (and Matthew H's comment) are spot-on.

A couple of things to note for me:

  1. I was already at v510, and had to install nvidia-driver-525
  2. System reboot got stuck waiting for the old nvidia driver to unload (systemd-udev).

I eventually used the power button to shut off the PC. This hasn't recurred since.

David
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Guy Crumpley
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1

Running

sudo ubuntu-drivers install

fixed it for me. It actually install nvidia-driver-530. But now everything is fine. :-)

Morty
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  • I have the same problem. Every time I upgrade from Ubuntu 22.10 to 23.04 my workstation won't boot. All I get is a message about Kernel Panic.

    I have tried several times with a clean 22.10 install I can't even boot into recovery mode so can't play with drivers.

    Grateful for your advice

     – uniomni Aug 16 '23 at 12:12