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I am not able to play mp4 files even though I've installed ubuntu-restricted-extras, I'm getting the following error: The specified movie could not be found

Details:
Ubuntu Version: 20.04
File Location: /home/zayaan/Videos/Screencasts - mp4
File Name: Screencast from 29-07-23 05_34_07 PM IST.mp4

Errors:
When I run with the videos app, I get the following error:

xxxxxx@xxxxxx-Inspiron-3584:~/Videos/Screencasts - mp4$ totem "Screencast from 29-07-23 05_34_07 PM IST.mp4"

(totem:107422): GStreamer-CRITICAL **: 19:59:47.095: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.115: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.137: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.158: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.177: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.191: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.226: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.308: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.326: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.344: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.360: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:47.377: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 19:59:48.739: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.318: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.451: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.467: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.480: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.498: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.516: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.533: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.550: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.568: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.585: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.603: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.621: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.638: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.655: gst_buffer_get_meta: assertion 'buffer != NULL' failed


(totem:107422): GStreamer-CRITICAL **: 20:00:00.798: gst_buffer_get_meta: assertion 'buffer != NULL' failed
Zayaan
  • 153
  • "...could not be found" is not something to do with codecs. Where is that mp4 file? Which version of Ubuntu? – mikewhatever Aug 06 '23 at 16:32
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    Welcome to AskUbuntu. You should add information such as the version of Ubuntu and what app you tried to open an mp4 file. – Sadaharu Wakisaka Aug 07 '23 at 01:31
  • @mikewhatever I've edited the question – Zayaan Aug 07 '23 at 12:54
  • Install VLC with sudo apt install vlc and try playing the file with VLC – Archisman Panigrahi Aug 07 '23 at 15:30
  • @ArchismanPanigrahi Yeah, I've done that, but I still prefer the default video player and want to use it. VLC, just has an overall old-ish UI that doesn't really fit into the new modern operating systems' look and feel – Zayaan Aug 08 '23 at 13:37
  • Why did the question get closed!!?? What's wrong/missing in the question? – Zayaan Aug 08 '23 at 13:38
  • You can change VLC themes/skins. You need to run the movie in the video player from terminal and edit the question and post the full error message. The question will be eventually reopened (I did not vote to close it) – Archisman Panigrahi Aug 08 '23 at 13:45
  • Your edited output shows that VLC does not have any issues playing the file (which does not help us solve the issue with the other media player). Open it with the other media player instead, which has the issue. The command is totem "Screencast from 29-07-23 05_34_07 PM IST.mp4" – Archisman Panigrahi Aug 08 '23 at 15:58
  • try "rm -r ~/.cache/gstreamer-1.0/" – petep Aug 16 '23 at 18:16
  • @petep The question already got answered by another question... And it said the same thing. It worked – Zayaan Aug 18 '23 at 01:47

0 Answers0