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I need to save some files from my personal computer but most of them are under windows user folder. With USB, I plugged in try ubuntu and can see my HDD but I can't access my SSD (where all files I need to save is located and where windows was). I am not well experienced with ubuntu. It can see the SSD on the left menu and when I try to open it, it tries but nothing happens. I went to disks and tried to mount a big partition from the SSD, it gave me the following error: enter image description here

How I can access this disk and save my files?

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    Does this answer your question? How do I check the health of a SSD? – karel Sep 06 '23 at 09:30
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    Is Windows fast startup or hibernation on? Or bitlocker? https://askubuntu.com/questions/843153/unable-to-mount-windows-10-partition-it-is-in-an-unsafe-state & https://askubuntu.com/questions/145902/unable-to-mount-windows-ntfs-filesystem-due-to-hibernation You may be able to mount read only. sudo mkdir /media/windows & sudo mount -t ntfs -o ro /dev/sda3 /media/windows Change sda3 example to your drive. – oldfred Sep 06 '23 at 12:46

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Well, in the end it was my SSD (where windows was installed).0 It got corrupted data and whenever I tried to boot with windows usbs (3 in total with 3 different methods) it got stuck. And the reason for that was bootable win usb instances are always checking if there is a windows installed. Because my SSD was corrupted, it got stuck without showing anything. All that for that repair button.

If you want to save your datas, Ubuntu bootable usb allows you to try ubuntu without installing it to your drivers. So basically, you run Ubuntu from USB.

If you have problem opening your disk from Ubuntu even if you see them:

Open terminal and write

sudo fdisk -l

to list disks, /dev/sda1, /dev/sdb2, etc.

sudo ntfsfix /dev/sda1

Will allow you to open the disk from file manager. If not, try restarting.

If even with reaching the disk, you can't seem to be finding your files:

I was mainly looking for my Baldur's Gate 3 saves (77 hours I have put in for that character ) But they were not in the folder. So for that you can search from terminal with

find /media/mydisk1 -type f -iname "*.lsv*"

lsv is the extension for BG3 save files. You can write anything you remember from the files you are searching * characters allows to find similar texts.After searching, found files would be stored in a folder, like found.000 which will be in that USB you booted Ubuntu from. Now you can copy those files even though they are not visible in file explorer/manager. And they work.

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