SITUATION I recently bought my HP 15s-fq5099ns without SO and installed Ubuntu 22.04 (LTS). PROBLEM The PC seems to connect correctly to WiFi, but from time to time (in 5 minutes time lapses) it stops working. It doesn't really disconnect, it just stops working. I've noticed it usually disconnects when trying to download big files. In fact, when I try to install git, it cannot connect to es.archive.ubuntu.com, so I cancel the proccess, but then it says there is a caché lock caused by the proccess of "sudo apt install git" and does not let me kill the proccess. Moreover, whenever I try to ping any domain, WiFi stops working too.
WIRELESS INFO SCRIPT
########## wireless info START ##########
Report from: 08 Nov 2023 07:29 CET +0100
Booted last: 08 Nov 2023 00:00 CET +0100
Script from: 25 Jan 2020 03:34 UTC +0000
release
Distributor ID: Ubuntu Description: Ubuntu 22.04.3 LTS Release: 22.04 Codename: jammy
kernel
Linux 6.2.0-36-generic #37~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Mon Oct 9 15:34:04 UTC 2 x86_64 x86_64 x86_64 GNU/Linux
Parameters: ro, quiet, splash, vt.handoff=7
desktop
Ubuntu
lspci
01:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8822CE 802.11ac PCIe Wireless Network Adapter [10ec:c822] DeviceName: Realtek RTL8822CE 802.11ac PCIe Adaptor + BT5 Subsystem: Hewlett-Packard Company RTL8822CE 802.11ac PCIe Wireless Network Adapter [103c:85f7]
lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 04f2:b75e Chicony Electronics Co., Ltd HP TrueVision HD Camera Bus 001 Device 003: ID 0bda:b00c Realtek Semiconductor Corp. Bluetooth Radio Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
PCMCIA card info
rfkill
1: phy0: Wireless LAN Soft blocked: no Hard blocked: no 3: hci0: Bluetooth Soft blocked: yes Hard blocked: no
secure boot
SecureBoot disabled Platform is in Setup Mode
lsmod
mac80211 1617920 2 rtw88_pci,rtw88_core cfg80211 1241088 2 rtw88_core,mac80211 hp_wmi 24576 0 platform_profile 16384 1 hp_wmi wmi_bmof 16384 0 libarc4 16384 1 mac80211 sparse_keymap 16384 2 hp_wmi,intel_hid wmi 40960 3 hp_wmi,video,wmi_bmof
interfaces
ifconfig
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000 link/loopback brd inet 127.0.0.1/8 scope host lo valid_lft forever preferred_lft forever inet6 ::1/128 scope host valid_lft forever preferred_lft forever 2: wlo1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000 link/ether <MAC 'wlo1' [IF1]> brd altname wlp1s0 inet 192.168.1.90/24 brd 192.168.1.255 scope global dynamic noprefixroute wlo1 valid_lft 86331sec preferred_lft 86331sec inet6 fe80::d345:a6bd:62f6:4f3b/64 scope link noprefixroute valid_lft forever preferred_lft forever
iwconfig
lo no wireless extensions.
wlo1 IEEE 802.11 ESSID:"MiFibra-A3D4"
Mode:Managed Frequency:2.462 GHz Access Point: <MAC 'MiFibra-A3D4' [AN5]>
Bit Rate=104 Mb/s Tx-Power=20 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:on
Link Quality=70/70 Signal level=-39 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0
route
default via 192.168.1.1 dev wlo1 proto dhcp metric 600 169.254.0.0/16 dev wlo1 scope link metric 1000 192.168.1.0/24 dev wlo1 proto kernel scope link src 192.168.1.90 metric 600
resolv.conf
[777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']
nameserver 127.0.0.53 options edns0 trust-ad search home
network managers
Installed:
NetworkManager
Running:
root 535 1 0 Nov07 ? 00:00:04 /usr/sbin/NetworkManager --no-daemon
NetworkManager info
GENERAL.DEVICE: wlo1 GENERAL.TYPE: wifi GENERAL.NM-TYPE: NMDeviceWifi GENERAL.DBUS-PATH: /org/freedesktop/NetworkManager/Devices/2 GENERAL.VENDOR: Realtek Semiconductor Co., Ltd. GENERAL.PRODUCT: RTL8822CE 802.11ac PCIe Wireless Network Adapter GENERAL.DRIVER: rtw_8822ce GENERAL.DRIVER-VERSION: 6.2.0-36-generic GENERAL.FIRMWARE-VERSION: N/A GENERAL.HWADDR: <MAC 'wlo1' [IF1]> GENERAL.MTU: 1500 GENERAL.STATE: 100 (connected) GENERAL.REASON: 0 (No reason given) GENERAL.IP4-CONNECTIVITY: 4 (full) GENERAL.IP6-CONNECTIVITY: 3 (limited) GENERAL.UDI: /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/net/wlo1 GENERAL.PATH: pci-0000:01:00.0 GENERAL.IP-IFACE: wlo1 GENERAL.IS-SOFTWARE: no GENERAL.NM-MANAGED: yes GENERAL.AUTOCONNECT: yes GENERAL.FIRMWARE-MISSING: no GENERAL.NM-PLUGIN-MISSING: no GENERAL.PHYS-PORT-ID: -- GENERAL.CONNECTION: MiFibra-A3D4 GENERAL.CON-UUID: 863cb83b-e341-4b25-9fbf-2ef9d92b1ccf GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/12 GENERAL.METERED: no (guessed) CAPABILITIES.CARRIER-DETECT: no CAPABILITIES.SPEED: 117 Mb/s CAPABILITIES.IS-SOFTWARE: no CAPABILITIES.SRIOV: no INTERFACE-FLAGS.UP: yes INTERFACE-FLAGS.LOWER-UP: yes INTERFACE-FLAGS.CARRIER: yes INTERFACE-FLAGS.PROMISC: no WIFI-PROPERTIES.WEP: yes WIFI-PROPERTIES.WPA: yes WIFI-PROPERTIES.WPA2: yes WIFI-PROPERTIES.TKIP: yes WIFI-PROPERTIES.CCMP: yes WIFI-PROPERTIES.AP: yes WIFI-PROPERTIES.ADHOC: yes WIFI-PROPERTIES.2GHZ: yes WIFI-PROPERTIES.5GHZ: yes WIFI-PROPERTIES.MESH: yes WIFI-PROPERTIES.IBSS-RSN: no IP4.ADDRESS[1]: 192.168.1.90/24 IP4.GATEWAY: 192.168.1.1 IP4.ROUTE[1]: dst = 0.0.0.0/0, nh = 192.168.1.1, mt = 600 IP4.ROUTE[2]: dst = 169.254.0.0/16, nh = 0.0.0.0, mt = 1000 IP4.ROUTE[3]: dst = 192.168.1.0/24, nh = 0.0.0.0, mt = 600 IP4.DNS[1]: 192.168.1.1 IP4.DOMAIN[1]: home DHCP4.OPTION[1]: broadcast_address = 192.168.1.255 DHCP4.OPTION[2]: dhcp_lease_time = 86400 DHCP4.OPTION[3]: dhcp_server_identifier = 192.168.1.1 DHCP4.OPTION[4]: domain_name = home DHCP4.OPTION[5]: domain_name_servers = 192.168.1.1 DHCP4.OPTION[6]: expiry = 1699511285 DHCP4.OPTION[7]: host_name = rafael-laptop DHCP4.OPTION[8]: ip_address = 192.168.1.90 DHCP4.OPTION[9]: next_server = 192.168.1.1 DHCP4.OPTION[10]: requested_broadcast_address = 1 DHCP4.OPTION[11]: requested_domain_name = 1 DHCP4.OPTION[12]: requested_domain_name_servers = 1 DHCP4.OPTION[13]: requested_domain_search = 1 DHCP4.OPTION[14]: requested_host_name = 1 DHCP4.OPTION[15]: requested_interface_mtu = 1 DHCP4.OPTION[16]: requested_ms_classless_static_routes = 1 DHCP4.OPTION[17]: requested_nis_domain = 1 DHCP4.OPTION[18]: requested_nis_servers = 1 DHCP4.OPTION[19]: requested_ntp_servers = 1 DHCP4.OPTION[20]: requested_rfc3442_classless_static_routes = 1 DHCP4.OPTION[21]: requested_root_path = 1 DHCP4.OPTION[22]: requested_routers = 1 DHCP4.OPTION[23]: requested_static_routes = 1 DHCP4.OPTION[24]: requested_subnet_mask = 1 DHCP4.OPTION[25]: requested_time_offset = 1 DHCP4.OPTION[26]: requested_wpad = 1 DHCP4.OPTION[27]: routers = 192.168.1.1 DHCP4.OPTION[28]: subnet_mask = 255.255.255.0 DHCP4.OPTION[29]: wpad =
IP6.ADDRESS[1]: fe80::d345:a6bd:62f6:4f3b/64 IP6.GATEWAY: -- IP6.ROUTE[1]: dst = fe80::/64, nh = ::, mt = 1024 CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/4 CONNECTIONS.AVAILABLE-CONNECTIONS[1]: 863cb83b-e341-4b25-9fbf-2ef9d92b1ccf | MiFibra-A3D4
SSID BSSID MODE CHAN FREQ RATE SIGNAL BARS SECURITY ACTIVE IN-USE
-- <MAC '--' [AN1]> Infra 52 5260 MHz 540 Mbit/s 100 ▂▄▆█ WPA2 no
MiFibra-A3D4 <MAC 'MiFibra-A3D4' [AN2]> Infra 52 5260 MHz 540 Mbit/s 100 ▂▄▆█ WPA2 no
MOVISTAR_C900 <MAC 'MOVISTAR_C900' [AN3]> Infra 6 2437 MHz 130 Mbit/s 84 ▂▄▆█ WPA2 no
MOVISTAR_PLUS_C900 <MAC 'MOVISTAR_PLUS_C900' [AN4]> Infra 52 5260 MHz 540 Mbit/s 80 ▂▄▆_ WPA2 no
MiFibra-A3D4 <MAC 'MiFibra-A3D4' [AN5]> Infra 11 2462 MHz 130 Mbit/s 78 ▂▄▆_ WPA2 yes *
MOVISTAR_C900 <MAC 'MOVISTAR_C900' [AN6]> Infra 52 5260 MHz 540 Mbit/s 77 ▂▄▆_ WPA2 no
Protozoo <MAC 'Protozoo' [AN7]> Infra 1 2412 MHz 130 Mbit/s 59 ▂▄▆_ WPA2 no
MOVISTAR_PLUS_397E <MAC 'MOVISTAR_PLUS_397E' [AN8]> Infra 52 5260 MHz 540 Mbit/s 49 ▂▄__ WPA2 no
Protozoo <MAC 'Protozoo' [AN9]> Infra 52 5260 MHz 540 Mbit/s 49 ▂▄__ WPA2 no
NetworkManager.state
[main] NetworkingEnabled=true WirelessEnabled=true WWANEnabled=true
NetworkManager config
[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]] [connection] wifi.powersave = 3
[[/etc/NetworkManager/NetworkManager.conf]] [main] plugins=ifupdown,keyfile [ifupdown] managed=false [device] wifi.scan-rand-mac-address=no
[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]] [main] dns=systemd-resolved
[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]] [keyfile] unmanaged-devices=*,except:type:wifi,except:type:gsm,except:type:cdma
[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]] [connectivity] uri=http://connectivity-check.ubuntu.com./
[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]] [device-31-mac-addr-change] match-device=driver:eagle_sdio,driver:wl wifi.scan-rand-mac-address=no
NetworkManager profiles
[[/etc/NetworkManager/system-connections/eduroam.nmconnection]] (600 root) [connection] id=eduroam | type=wifi | permissions=user:rafaelmp:; [wifi] ssid=eduroam [802-1x] ca-cert=/home/rafaelmp/.config/cat_installer/ca.pem [ipv4] method=auto [ipv6] method=auto
[[/etc/NetworkManager/system-connections/MiFibra-A3D4.nmconnection]] (600 root) [connection] id=MiFibra-A3D4 | type=wifi [wifi] ssid=MiFibra-A3D4 [ipv4] method=auto [ipv6] method=auto
[[/etc/NetworkManager/system-connections/UCM.nmconnection]] (600 root) [connection] id=UCM | type=wifi [wifi] ssid=UCM [ipv4] method=auto [ipv6] method=auto
[[/etc/NetworkManager/system-connections/Livebox6-09D6.nmconnection]] (600 root) [connection] id=Livebox6-09D6 | type=wifi [wifi] ssid=Livebox6-09D6 [ipv4] method=auto [ipv6] method=auto
Netplan config
[/etc/netplan/01-network-manager-all.yaml] network: version: 2 renderer: NetworkManager
iw reg get
'iw' is not installed (package "iw").
iwlist channels
lo no frequency information.
wlo1 32 channels in total; available frequencies : Channel 01 : 2.412 GHz Channel 02 : 2.417 GHz Channel 03 : 2.422 GHz Channel 04 : 2.427 GHz Channel 05 : 2.432 GHz Channel 06 : 2.437 GHz Channel 07 : 2.442 GHz Channel 08 : 2.447 GHz Channel 09 : 2.452 GHz Channel 10 : 2.457 GHz Channel 11 : 2.462 GHz Channel 12 : 2.467 GHz Channel 13 : 2.472 GHz Channel 36 : 5.18 GHz Channel 40 : 5.2 GHz Channel 44 : 5.22 GHz Channel 48 : 5.24 GHz Channel 52 : 5.26 GHz Channel 56 : 5.28 GHz Channel 60 : 5.3 GHz Channel 64 : 5.32 GHz Channel 100 : 5.5 GHz Channel 104 : 5.52 GHz Channel 108 : 5.54 GHz Channel 112 : 5.56 GHz Channel 116 : 5.58 GHz Channel 120 : 5.6 GHz Channel 124 : 5.62 GHz Channel 128 : 5.64 GHz Channel 132 : 5.66 GHz Channel 136 : 5.68 GHz Channel 140 : 5.7 GHz Current Frequency:2.462 GHz (Channel 11)
iwlist scan
lo Interface doesn't support scanning.
wlo1 Interface doesn't support scanning : Device or resource busy
module infos
[mac80211] filename: /lib/modules/6.2.0-36-generic/kernel/net/mac80211/mac80211.ko license: GPL description: IEEE 802.11 subsystem depends: cfg80211,libarc4 retpoline: Y intree: Y name: mac80211 vermagic: 6.2.0-36-generic SMP preempt mod_unload modversions parm: minstrel_vht_only:Use only VHT rates when VHT is supported by sta. (bool) parm: max_nullfunc_tries:Maximum nullfunc tx tries before disconnecting (reason 4). (int) parm: max_probe_tries:Maximum probe tries before disconnecting (reason 4). (int) parm: beacon_loss_count:Number of beacon intervals before we decide beacon was lost. (int) parm: probe_wait_ms:Maximum time(ms) to wait for probe response before disconnecting (reason 4). (int) parm: ieee80211_default_rc_algo:Default rate control algorithm for mac80211 to use (charp)
[cfg80211]
filename: /lib/modules/6.2.0-36-generic/kernel/net/wireless/cfg80211.ko
description: wireless configuration support
license: GPL
depends:
retpoline: Y
intree: Y
name: cfg80211
vermagic: 6.2.0-36-generic SMP preempt mod_unload modversions
parm: bss_entries_limit:limit to number of scan BSS entries (per wiphy, default 1000) (int)
parm: ieee80211_regdom:IEEE 802.11 regulatory domain code (charp)
parm: cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool)
module parameters
[mac80211] beacon_loss_count: 7 ieee80211_default_rc_algo: minstrel_ht max_nullfunc_tries: 2 max_probe_tries: 5 minstrel_vht_only: Y probe_wait_ms: 500
[cfg80211] bss_entries_limit: 1000 cfg80211_disable_40mhz_24ghz: N ieee80211_regdom: 00
/etc/modules
modprobe options
[/etc/modprobe.d/amd64-microcode-blacklist.conf] blacklist microcode
[/etc/modprobe.d/blacklist-ath_pci.conf] blacklist ath_pci
[/etc/modprobe.d/blacklist.conf] blacklist evbug blacklist usbmouse blacklist usbkbd blacklist eepro100 blacklist de4x5 blacklist eth1394 blacklist snd_intel8x0m blacklist snd_aw2 blacklist prism54 blacklist bcm43xx blacklist garmin_gps blacklist asus_acpi blacklist snd_pcsp blacklist pcspkr blacklist amd76x_edac
[/etc/modprobe.d/blacklist-rare-network.conf] alias net-pf-3 off alias net-pf-6 off alias net-pf-9 off alias net-pf-11 off alias net-pf-12 off alias net-pf-19 off alias net-pf-21 off alias net-pf-36 off
[/etc/modprobe.d/intel-microcode-blacklist.conf] blacklist microcode
[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod)
&& /sbin/modprobe -r mac80211
rc.local
grep: /etc/rc.local: No such file or directory
pm-utils
udev rules
dmesg
[29004.054934] rtw_8822ce 0000:01:00.0: firmware failed to report density after scan [29334.525766] wlo1: authenticate with <MAC 'MiFibra-A3D4' [AN5]> [29335.002785] wlo1: send auth to <MAC 'MiFibra-A3D4' [AN5]> (try 1/3) [29335.006288] wlo1: authenticated [29335.008818] wlo1: associate with <MAC 'MiFibra-A3D4' [AN5]> (try 1/3) [29335.016010] wlo1: RX AssocResp from <MAC 'MiFibra-A3D4' [AN5]> (capab=0x1411 status=0 aid=1) [29335.016550] wlo1: associated [29335.077089] wlo1: Limiting TX power to 30 (30 - 0) dBm as advertised by <MAC 'MiFibra-A3D4' [AN5]> [29434.404679] rtw_8822ce 0000:01:00.0: firmware failed to leave lps state (repeated 2 times) [29465.323918] rtw_8822ce 0000:01:00.0: firmware failed to report density after scan [29466.449416] wlo1: authenticate with <MAC 'MiFibra-A3D4' [AN2]> [29466.990927] wlo1: send auth to <MAC 'MiFibra-A3D4' [AN2]> (try 1/3) [29466.998561] wlo1: authenticated [29467.000476] wlo1: associate with <MAC 'MiFibra-A3D4' [AN2]> (try 1/3) [29467.004593] wlo1: RX AssocResp from <MAC 'MiFibra-A3D4' [AN2]> (capab=0x1511 status=0 aid=35) [29467.005424] wlo1: associated [29467.100796] wlo1: Limiting TX power to 127 (127 - 0) dBm as advertised by <MAC 'MiFibra-A3D4' [AN2]> [29473.202895] rtw_8822ce 0000:01:00.0: firmware failed to leave lps state (repeated 5 times) [29510.333242] rtw_8822ce 0000:01:00.0: firmware failed to report density after scan [29514.894381] wlo1: authenticate with <MAC 'MiFibra-A3D4' [AN2]> [29515.235300] wlo1: send auth to <MAC 'MiFibra-A3D4' [AN2]> (try 1/3) [29515.238945] wlo1: authenticated [29515.243128] wlo1: associate with <MAC 'MiFibra-A3D4' [AN2]> (try 1/3) [29515.247134] wlo1: RX AssocResp from <MAC 'MiFibra-A3D4' [AN2]> (capab=0x1511 status=0 aid=35) [29515.248164] wlo1: associated [29515.331503] wlo1: Limiting TX power to 127 (127 - 0) dBm as advertised by <MAC 'MiFibra-A3D4' [AN2]> [29515.375501] IPv6: ADDRCONF(NETDEV_CHANGE): wlo1: link becomes ready [29547.183766] rtw_8822ce 0000:01:00.0: firmware failed to leave lps state (repeated 6 times) [29585.362834] rtw_8822ce 0000:01:00.0: firmware failed to report density after scan [29586.400007] wlo1: authenticate with <MAC 'MiFibra-A3D4' [AN5]> [29586.901710] wlo1: send auth to <MAC 'MiFibra-A3D4' [AN5]> (try 1/3) [29586.905224] wlo1: authenticated [29586.907289] wlo1: associate with <MAC 'MiFibra-A3D4' [AN5]> (try 1/3) [29586.915443] wlo1: RX AssocResp from <MAC 'MiFibra-A3D4' [AN5]> (capab=0x1411 status=0 aid=1) [29586.916037] wlo1: associated [29587.176028] wlo1: Limiting TX power to 30 (30 - 0) dBm as advertised by <MAC 'MiFibra-A3D4' [AN5]>
########## wireless info END ############
