thank you in advance for any help. I've just installed Ubuntu 22.04 LTS for work purposes. I installed it on a HDD disk that came with the computer, and everything works wonderfully. However, I've encountered a single issue: my headphones don't work on my Asus computer when I plug them into the Jack input. They are detected and the microphone works, but the problem is that the headphones don't produce any sound, although Ubuntu indicates that sound is being emitted. I've tried multiple headphones and I've been trying to fix this issue for the past week, but nothing I've found online has worked. It's worth noting that on my other SSD with Windows, the audio output works correctly there.
I am attaching screenshots of commands and configuration in case anyone has had similar problems.
uname -a
Linux diegomazariegos-Strix-15-GL503GE 6.2.0-37-generic #38~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 2 18:01:13 UTC 2 x86_64 x86_64 x86_64 GNU/Linux
sudo lspci | grep Audio:
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
sudo lshw:
*-multimedia
description: Dispositivo de audio
producto: Cannon Lake PCH cAVS
fabricante: Intel Corporation
id físico: 1f.3
información del bus: pci@0000:00:1f.3
nombre lógico: card0
nombre lógico: /dev/snd/controlC0
nombre lógico: /dev/snd/hwC0D0
nombre lógico: /dev/snd/hwC0D2
nombre lógico: /dev/snd/pcmC0D0c
nombre lógico: /dev/snd/pcmC0D0p
nombre lógico: /dev/snd/pcmC0D3p
nombre lógico: /dev/snd/pcmC0D7p
nombre lógico: /dev/snd/pcmC0D8p
versión: 10
anchura: 64 bits
reloj: 33MHz
capacidades: pm msi bus_master cap_list
configuración: driver=snd_hda_intel latency=32
recursos: irq:153 memoria:a4518000-a451bfff memoria:a4100000-a41fffff
*-input:0
producto: HDA Intel PCH Headset Mic
id físico: 0
nombre lógico: input22
nombre lógico: /dev/input/event14
*-input:1
producto: HDA Intel PCH Headphone
id físico: 1
nombre lógico: input23
nombre lógico: /dev/input/event15
*-input:2
producto: HDA Intel PCH HDMI/DP,pcm=3
id físico: 2
nombre lógico: input24
nombre lógico: /dev/input/event16
*-input:3
producto: HDA Intel PCH HDMI/DP,pcm=7
id físico: 3
nombre lógico: input25
nombre lógico: /dev/input/event17
*-input:4
producto: HDA Intel PCH HDMI/DP,pcm=8
id físico: 4
nombre lógico: input26
nombre lógico: /dev/input/event18
I attach more useful information:
option headphones-Input Jack-Audio No
Jack Retasking app part 1 Jack Retasking app part 2
I have already tried solutions like these but it hasn't worked for me:
https://devicetests.com/install-updated-intel-hda-sound-drivers-ubuntu
https://vidatecno.net/como-solucionar-el-problema-de-falta-de-sonido-en-ubuntu/
Thank you once again for all the support and for making this forum such an amazing community.
