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ERROR: device descriptor read/64, error -32

Trying to install Ubuntu and I get "ERROR: device descriptor read/64, error -32"

Like 7 times in a row follow by.

Unable to enumerate USB device

user-id-14900042
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Steve Johnson
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  • When I search for that error message I see quite a few suggestions for solutions. Which have you tried already? Here are some more tips on asking questions on AskUbuntu. – zwets Jan 15 '24 at 23:02
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    Does this answer your question? Is verifying ISOs downloaded from the official website worthwhile? – guiverc Jan 15 '24 at 23:07
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    You've not told us what Ubuntu product/release you're trying to install, nor how you wrote your ISO to media (some methods reformat the ISO which can make it work on some hardware & not others, you've provided no clues), but back to basics.. did you verify your ISO prior to write? did you verify the write of ISO to media? (method here varies on specifics you didn't provide), but your error message implies a prior step was likely at fault; or your unstated chosen product wasn't the best for your unstated hardware (Various installer/stack options exist chosen thru ISO used) – guiverc Jan 15 '24 at 23:11

1 Answers1

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device descriptor read/64, error -32 specifically indicates a permission issue. The operating system lacks the necessary permissions to access the device. This prevents Ubuntu from reading the essential information for operating system installation.

Troubleshooting steps:

  1. If your system has Secure Boot enabled, it might restrict booting from unauthorized devices like a live USB. Disable Secure Boot temporarily if possible, so that it won't affect security.

  2. Connect the live USB to a different port on your computer. Some USB ports might have different power delivery limitations.

  3. Recreate the live USB using a different USB creation tool or method.

  4. Boot in Legacy mode. Many BIOSs offer a "legacy mode" that can bypass certain restrictions that are sometimes enabled by default in UEFI mode.

karel
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