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When I click on the switch like button in Settings it doesn't turn on, even though the button looks like it is. It still says 'Bluetooth Turned Off' below. I have turned on my earbuds to see if they would be able to connect but nothing happens.

Tried sudo apt update && sudo apt upgrade but that didn't work.

uname -a returns

Linux tony-Satellite-C55-C 6.5.0-15-generic #15~
22.04.1-Ubuntu SMP PREEMPT_DYNAMIC 
Fri Jan 12 18:54:30 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

journalctl -r -u bluetooth -b -0 returns

Jan 29 20:47:03 tony-Satellite-C55-C bluetoothd[617]: Bluetooth management inte>
Jan 29 20:47:03 tony-Satellite-C55-C bluetoothd[617]: Starting SDP server
Jan 29 20:47:03 tony-Satellite-C55-C systemd[1]: Started Bluetooth service.
Jan 29 20:46:58 tony-Satellite-C55-C bluetoothd[617]: Bluetooth daemon 5.64
Jan 29 20:46:57 tony-Satellite-C55-C systemd[1]: Starting Bluetooth service...

rfkill returns

    ID TYPE      DEVICE                 SOFT      HARD
 0 bluetooth Toshiba Bluetooth unblocked unblocked
 1 wlan      phy0              unblocked unblocked
 2 wlan      brcmwl-0          unblocked unblocked
 3 bluetooth hci0              unblocked unblocked

lspci returns

00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
00:1c.5 PCI bridge: Intel Corporation 8 Se00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
00:1c.5 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 6 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
07:00.0 Network controller: Broadcom Inc. and subsidiaries BCM43142 802.11b/g/n (rev 01)
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 07)
09:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)
ries PCI Express Root Port 6 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
07:00.0 Network controller: Broadcom Inc. and subsidiaries BCM43142 802.11b/g/n (rev 01)
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 07)
09:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5229 PCI Express Card Reader (rev 01)

I tried running sudo dmesg and I do get some errors:

[   24.237131] Bluetooth: hci0: BCM: firmware Patch file not found, tried:
[   24.237166] Bluetooth: hci0: BCM: 'brcm/BCM43142A0-0930-0225.hcd'
[   24.237188] Bluetooth: hci0: BCM: 'brcm/BCM-0930-0225.hcd'
[   26.252958] Bluetooth: hci0: command 0x1003 tx timeout
[   26.252959] Bluetooth: hci0: Opcode 0x1003 failed: -110

So it seems like I'm missing some firmware. I'm not sure where I'm supposed to get it from.

When I ran bluetoothctl then try power on & scan on they both came back with "No default controller available"

Biggs
  • 1
  • Right. I'm new to this Linux thing.

    OS Name: Ubuntu 22.04.3 LTS Memory: 8 GiB Processor: Intel Core i3-4005U @ 1.70 GHz x 4 OS Type: 64-bit GNOME Version 42.9

    I'm sure there is a command that could done this faster & look neater, but I don't know of it yet.

     – Biggs Jan 29 '24 at 23:13
  • journalctl -r -u bluetooth? – Daniel T Jan 30 '24 at 02:14
  • I'm not sure how to give you the output. The results are too long for a comment. When I try to put it in an answer the 'code' part stops after the first of 48 lines, turning it into a long block of text that is hard to read. – Biggs Jan 30 '24 at 02:41
  • We just need the first few lines after the problem occurs. 1. Click on the switch to turn on Bluetooth 2. Immediately do either journalctl -r -u bluetooth -b -0 or journalctl -r -u bluetooth -b -0 | head -n 20 and [edit] that into your post – Daniel T Jan 30 '24 at 02:44
  • I don't see any lines with errors there. Are you sure the hardware is detected? Basically look in dmesg for anything bluetooth related. Then please post the outputs of rfkill (this just lists the wireless enable/disable status) and lspci – Daniel T Jan 30 '24 at 04:33
  • I did my best to make the rfkill & lspci legible, but for some reason no matter how I try to edit it, it comes out as ugly boxes of text. I used both the code button and putting the text in between `. – Biggs Feb 04 '24 at 01:04
  • If you run bluetoothctl in terminal, and run power on then scan on, and wait few minutes, do you see new devices? – Daniel T Feb 04 '24 at 02:04
  • The problem is "firmware Patch file not found". The firmware is not present in any version of linux-firmware. Have you tried the proprietary drivers at https://askubuntu.com/q/55868/1004020 ? – Daniel T Feb 06 '24 at 03:00
  • I've tried installing both of these: 
    sudo apt install bcmwl-kernel-source

    per instructions, then:

    sudo reboot

    But even after reboot I'm getting no changes. Could it be that my motherboard doesn't support bluetooth? I probably should have mentioned that I'm not using a dongle. My Android phone and Windows 11 laptop had no problem finding the signal.

     – Biggs Feb 12 '24 at 02:02
  • Your motherboard does support bluetooth because there were lines logged with Bluetooth: hci0. It's just that Linux needs you to install some driver or firmware (which may or may not exist yet) that we are trying to find – Daniel T Feb 12 '24 at 02:04
  • According to some other fixes I tried, bluetooth is active, loaded, unmasked and running. Yet nothing happens when I try to turn it on in settings. – Biggs Feb 12 '24 at 02:12
  • Your most immediate goal is to get rid of the BCM: firmware Patch file not found, tried, command 0x1003 tx timeout and Opcode 0x1003 failed:. If the kernel (reported by dmesg) doesn't have Bluetooth working, nothing in userspace (bluetooth.service, and the settings UI) will work – Daniel T Feb 12 '24 at 02:14

0 Answers0