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I have installed Ubuntu 22.04.4 LTS on my laptop. I was copying some folders from an external USB device into my Windows virtual machine. The process stuck unexpectedly, the mouse was blocked as well as the clock time indicator, so I was only able to force the system shutdown through a button press. When I reboot the system, I insert the USB device receiving the error:

error mounting /dev/sda2 at /media/eljamba/Seagate Expansion Drive: unknown error when mounting /dev/sda2

Surprisingly the device is listed in the Mate file manager in the device section (Nautilus sidebar). Also when I give the command lsusb, I see my device as

Bus 004 Device 002: ID 0bc2:231a Seagate RSS LLC Expansion Portable

Could someone provide a solution? Thank you in advance.

eljamba
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1 Answers1

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As reported in a previous question, you should install or reinstall the ntfs-3g package, and then fix the issues of the ntfs partition. So, first install/reinstall the package:

sudo apt install --reinstall ntfs-3g

and then fix the errors in /dev/sda1 partition

sudo ntfsfix /dev/sda1

eljamba
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