4

Is it possible to ask Xubuntu to fix a bug with just a screenshot and a description? Same as I would ask for help with a programming error using Stack Overflow. I've googled the thing, nothing turned up, I'd like to let them know.

I have a Ubuntu account. I want to spend a minute or two searching if the bug is reported, then start creating it if it doesn't. Is this possible?

This thing from years ago is far too intense. How do I report a bug? I don't know the names of system things. I just see the error and want to help by letting them know.

Edit : I just want to help by saying, for example, this button doesn't work as described. But, every time I try my browser history says I spend about 20 minutes trying to find out how to help before giving up. I was hoping after all these years there might be a simple 'Report Problem' method.

  • 2
    You can report a bug with a screenshot and a description. Just remember that the better the bug report, the better chance that it's going to be fixed. – Artur Meinild Mar 03 '24 at 11:58
  • "I just want to spend a minute or two searching if the bug is reported, then start creating it if it doesn't. Is this possible?" Sure: The bug tracker is at launchpad.net – user535733 Mar 03 '24 at 13:15
  • https://help.ubuntu.com/community/ReportingBugs is the basic guide for Ubuntu and flavors of Ubuntu like Xubuntu. Xubuntu specific docs provide little more. You can use IRC to contact Xubuntu devs and teams (patience is required, volunteers maybe elsewhere in the world when you ask), and release matters as the development release will get most attention. Some flavors do provide discourse reports that can be seen as somewhat easy, alas Xubuntu doesn't have such a forum/site. – guiverc Mar 03 '24 at 23:49
  • Same as I would ask for help with a programming error using Stack Overflow - With a screenshot? The code for a [mcve] goes in code formatting, unless you're using a visual language like LabVIEW where the program can't be represented by text. I don't remember what markdown launchpad supports, but hopefully something like SO with triple backticks to start/end a code block, or an HTML <pre> block. A screenshot is only appropriate if the problem is something graphical, like if you're programming a GUI, or asking about syntax highlighting or something, and then only for the output not code – Peter Cordes Mar 04 '24 at 01:11
  • @Artur Meinild Great! Where? – Monki Majik Mar 09 '24 at 01:40
  • @user535733 Thank you. Been there. That page doesn't have a 'Report Problem' type button to start me off – Monki Majik Mar 09 '24 at 01:52
  • @guiverc Thank you. I've read the start of this and I don't have a crash. I have a Launchpad account and bug I can see in xubuntu, not firexfox or other app. No time for learning IRC :D – Monki Majik Mar 09 '24 at 01:53
  • @PeterCordes Thank you. I meant asking about a programming bug here takes a minute; copy paste the code and ask the question. That's what I want for a something in xubuntu that I see working wrong; copy paste the screenshot and ask the question. – Monki Majik Mar 09 '24 at 01:53

1 Answers1

6

Kudos for wanting to report a problem!

Unfortunately, a report that lacks adequate information is merely a complaint.

  • Some lack the minimum information to be reproducible or actionable.
  • Some are misaddressed, so never find their way to the right developers.

Preventing both of those dead-ends is entirely within the reporter's control, not ours.

We can help: Open a new Question asking for help crafting a useful, helpful bug report. Share the information you have (like the screenshot). We have a lot of gurus willing to help fill in the blank fields to help make your bug report useful.

user535733
  • 62,253
  • Thanks! Do I do that here? Post a screenshot with the actual and expected results? If that can get a bug reported then that's perfect! – Monki Majik Mar 09 '24 at 01:26