I am on an updated Ubuntu 12.04 and I've found a bug in the tag feature of Nautilus. I'd like to file this as a bug report, but I'm confused to where to post it: Ubuntu's bug tracker in Launchpad or GNOME's Nautilus bugzilla?
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1@TomBrossman This seems like a much more specific question than anything there, as well as something that's quite easy to answer. Plus, this is now answered. I recommend against closing this as a duplicate of that question. – Eliah Kagan Dec 30 '12 at 14:44
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2I think this question should be linked in How do I report a bug?, rather than a close-for-duplicate. – gertvdijk Dec 30 '12 at 15:02
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Related: http://askubuntu.com/questions/4868/what-is-the-difference-between-upstream-and-downstream-when-referring-to-who-to – Jorge Castro Dec 30 '12 at 16:01
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Is this related to your other question "Should Nautilus search show results for tracker's tag?"? – gertvdijk Dec 30 '12 at 16:45
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@EliahKagan that is a pretty good answer to this question. I think now this would be a good candidate for merging instead. – Tom Brossman Dec 30 '12 at 21:04
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@gertvdijk yes, in fact after posting this question I realized that it wasn't a Nautilus bug, but a problem whit tracker starting. Anyway the answers to this question will be useful to me for future bug reporting. – Robbo Dec 31 '12 at 11:20
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I think it would be important to note that before posting the bug upstream, one must be sure of this:
- it's not a Ubuntu/Debian-specific feature/patch causing this
- it's not present in the latest stable upstream release (which might not be available as a package)
Developers upstream aren't too keen on debugging stuff that has been altered by a third party. Similar to asking for support at the factory while you bought a product from a reseller/retailer which has repackaged it.
Therefore, I would recommend posting it on the Ubuntu bug tracker only first in case you're in doubt. In case this is an upstream bug, Ubuntu developers can decide on (back)porting the fix in the version in Ubuntu like all regular bug fixes.
If, some time later, you're able to find evidence that other distributions (other than Debian-derivatives) suffer from this as well, or a Ubuntu developer can point out it is not a packaging issue, then you can open an upstream bug report including a link to the Launchpad bug report. Launchpad is able to track several major external bug reporting systems, so the information can be linked, rather than completely independent.
Either way, a bug report on Ubuntu's bug tracker might help indirectly in decision making for the Ubuntu developers. Suppose case tons of "hot" bug reports for application X come in after Ubuntu release Y to include this, then it's a good way of evaluating the decision on replacing X as a default application or for future decisions.
My conclusion to this is: start by filing a bug on Ubuntu's bug tracker and only post upstream if you have evidence to support it's not Debian/Ubuntu-specific.
gertvdijk
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You could report it in both places. On Launchpad indicate that a GNOME bugzilla report exists for the bug. Then the Launchpad bug will monitor the GNOME bug so that if GNOME addresses it it will get incorporated by Ubuntu.
Reporting in both places helps ensure that both ubuntu and GNOME developers know about the bug and hopefully whichever team can best address it will take it on.
Greg
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