Anyone have Canon MF4890dw with cndrvcups 2.80 working on ubuntu 14.04?

Question

I recently upgraded to 14.04 with cndrvcups-common and cndrvcups-ufr2-us 2.80-1. When I print a test page or PDF from evince (and presumable other print modes as well), /usr/bin/cnpkmoduleufr2 cpu use goes to 100% until killed (at least 15 minutes). This used to work in 13.10 with 2.70. (I suspect this is a problem with the driver and has nothing to do with the ubuntu upgrade.)

strace shows apparently endless repeated lines like this:

read(7, "", 4)                          = 0
read(7, "", 4)                          = 0
read(7, "", 4)                          = 0
...

Before I invest time on trying to recompile cndrvcups from scratch... does anyone have this working or at least have the same symptoms?

-Reece

I am experiencing the exact same symptoms. While running Ubuntu 14.04 with the Canon UFR2 drivers (ver 2.80) and trying to print a test page, cnpkmoduleufr2 spins at 100% cpu usage and nothing gets printed. I got the same results as you did when a ran strace on the pid corresponding to the cnpkmoduleufr2 process. Rich — , May 01 '14 at 04:43
possible duplicate of Can't get my Canon LBP printer to run under Ubuntu 14.04 — bain, Jun 09 '14 at 11:11

score 1 · Accepted Answer · answered May 02 '14 at 14:09

1

I contacted Masayuki Sakura at Canon, the maintainer listed in the Debian package. His reply:

We were able to reproduce the same kind of problem as the issue you reported. ... could you install 32-bit version of libstdc++6 with the following command and perform print test.

# apt-get install libstdc++6:i386

By the way, I have checked our user's guide and readme file, but this notification is not described. We will add this notification to the next version of the driver.

Indeed, this solved the issue.

Thank you to Masayuki for his prompt customer support.

answered May 02 '14 at 14:09

Reece

310

This worked for me as well. Thanks for providing the answer. You can accept your own answer if you want to and it will mark this as solved. – cprofitt Jun 04 '14 at 01:15
@reece You got a response from Canon? Do you have an email address for Masayuki Sakura? Or which address did you complain to? – bain Jun 09 '14 at 11:48
@bain sup-debian@list.canon.co.jp, which I got from the maintainer entry in the .deb. BTW, Masayuki was incredibly prompt and helpful. I've seen numerous jabs at Canon support, but my experience was exceptional. – Reece Jun 11 '14 at 21:50
@Reece I hope so, I just sent them a link to the 300+ questions here asking how to get their printers working with Ubuntu. – bain Jun 12 '14 at 00:13

score 0 · Answer 2 · answered Aug 03 '15 at 22:05

0

I just downloaded and installed the Linux_UFRII_PrinterDriver_V300_us_EN drivers from Canon's website and my mf4890dw printer is working now. I could not get it to work with the V280 drivers, but the newer V300 drivers do work!

answered Aug 03 '15 at 22:05

wankelrx8

1

Anyone have Canon MF4890dw with cndrvcups 2.80 working on ubuntu 14.04?

2 Answers2