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I'm new to Ubuntu so be kind!

I recently installed 13.xx, some months ago. For the most part, there were only a few niggles and I was using Ubuntu fine.

Recently, though, I was asked into an automatic update to 14.04 - since I upgraded, I have developed my problem.

I was asked to restart now or later following an update and chose later, only for the screen to go black. When I try to turn the computer back on, I am now faced with the following screen (apologies for the grandma way of presenting ... I know taking photos of a screen is a cardinal sin!):

http://i.imgur.com/cmWk1PEh.jpg

I read in another thread to press e on this screen, which results in this screen:

http://i.imgur.com/QENcyadh.jpg

I also read that I should then change the ro in one of the lines to rw and press F10. I did this but the screen just goes to purple and does not change.

Am I doing everything wrong?

Thanks for reading and helping out an oldie (but a Linux newbie!) :-)

user.dz
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    Those are shots of the grub menu where you select an OS to boot. use the arrow keys and select the top of the list under ubuntu and hit enter. – Panther May 02 '14 at 21:36
  • Hi bodhi - when I do that, it just goes to a purple screen. I have six options (3 normal and 3 recovery versions) on the "Ubuntu" menu. – user277231 May 02 '14 at 21:47
  • Choose the top normal boot – Panther May 02 '14 at 21:49
  • When i do, I just get the following screen: http://i.imgur.com/5eV7DRRh.jpg – user277231 May 02 '14 at 21:53
  • OK, well first boot a live 14.04 USB, If that works, do a fresh install. Your data in /home will be preserved. If it does not work see - http://askubuntu.com/questions/162075/my-computer-boots-to-a-black-screen-what-options-do-i-have-to-fix-it Although you do not get a black screen, same solution. – Panther May 02 '14 at 22:25
  • What exactly does a love 14.04 USB boot mean? – user277231 May 03 '14 at 10:17
  • make a live CD or usb (usb are more popular these days) and boot it. – Panther May 03 '14 at 13:56
  • Hi there - I have tried to do a new install, but I have encountered a problem. I have made a bootable USB drive using Universal USB Installer, using 14.04 64bit desktop version. When I go to install, I stumble at the point right after connecting to the internet - I get the following message: "Input/output error during read on /dev/sda". I can't get past this error message. Have I downloaded the wrong version? Thanks again guys! – user277231 May 04 '14 at 18:32
  • Check the md5sum on the iso you downloaded – Panther May 04 '14 at 18:41
  • What exactly is an md5sum? – user277231 May 04 '14 at 18:58
  • https://help.ubuntu.com/community/HowToMD5SUM – Panther May 05 '14 at 03:17

1 Answers1

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I see what your problem is. You are pressing e when it comes up with the grub boot loader (that screen that you took a photo of). The key e is to edit the commands to forward to the Operating System when it boots. Based of of the information provided to me, it seems like you need to press the enter / return key instead. If it still will not boot, try a fresh install of it.

  • Hi there - the screen just goes purple and does nothing at the GRUB stage. I have tried to do a new install, but I have encountered a problem. I have made a bootable USB drive using Universal USB Installer, using 14.04 64bit desktop version. When I go to install, I stumble at the point right after connecting to the internet - I get the following message: "Input/output error during read on /dev/sda". I can't get past this error message. Have I downloaded the wrong version? Thanks again guys! – user277231 May 04 '14 at 18:32
  • is your computer a 64 or 32 bit computer? it should say on the front – matthapkidokarate May 05 '14 at 20:03