Whole system freezes, even TTY does not work

Asked May 06 '14 at 20:21

Active May 15 '14 at 10:58

Viewed 5,074 times

I upgraded from 13.10 to 14.04 and now after a while the complete OS freezes. I can't even go into TTY1 - TTY6. I have to use REISUB to restart my machine.

Most of the time, it freezes when I use Firefox (Aurora) and play some music videos and surf through the internet. Flash is not installed. Although it also freezes sometimes, when I do not use Firefox at all.

Are there any logs, which are helpful and provide them for you, since the reason for the freeze could be anything at all?

This is my hardware (hope it helps in any way):

Intel® Core™ i7-3770
ASUS GTX660TI-DC2-OG-2GD5 (no special driver is installed, just the default one)
ASUS P8Z77-V LX
Corsair DIMM 8 GB DDR3-1600 Kit
Samsung 830series 2,5" 256 GB (Windows is installed here)
Seagate ST31000524AS 1 TB (3/4 are reserved for files; 1/4 is for Ubuntu (16GB swap included))

Edit 01: Last time it froze, I watched a video and the sound kept playing, so I guess something with my displays; LG IPS235P-BN or my graphic card is wrong?

Edit 02: Seems like there is a problem with my audio settings/setup. If I don't watch any videos/listen to any music, Ubuntu runs like a charm.

When the system froze, I executed these commands from my Android phone:

sudo killall Xorg
sudo killall firefox
sudo killall chrome

But neither of those worked.

The logs from /var/log/syslog can be found here.

The complete kern.log file(1.4GB!) is filled with these 3 lines:

May 10 20:32:46 m01 kernel: [11846.172008] nouveau E[  PGRAPH][0000:01:00.0] TRAP ch 4 [0x027f996000 compiz[2206]]
May 10 20:32:46 m01 kernel: [11846.172020] nouveau E[  PGRAPH][0000:01:00.0] GPC3/TPC0/MP trap: MULTIPLE_WARP_ERRORS
May 10 20:32:46 m01 kernel: [11846.172030] nouveau E[  PGRAPH][0000:01:00.0] GPC3/TPC1/MP trap: MULTIPLE_WARP_ERRORS

edited May 15 '14 at 10:58

bain

11,260

asked May 06 '14 at 20:21

Niklas

Could you check if there's anything useful in /var/log/syslog? The log contains timestamps so note the time before reproducing to easily find the corresponding lines. – Louis Matthijssen May 06 '14 at 20:33
@LouisMatthijssen these are the logs. I deleted the file and waited till it freezes again, so they should be pretty accurate. – Niklas May 07 '14 at 17:24
can you ssh into the machine when it does this? – crasic May 10 '14 at 17:18
@crasic Do you mean to remote logon? – Niklas May 10 '14 at 17:29
@Niklas yes, it will help determine if the system is still working but Xorg is unresponsive to your keyboard and your attempts to switch runlevels or is actually in a hard crash.
If you can log in, you would also probably be able to fix it temporarily if you can log in and sudo killall Xorg to force X to reset.
– crasic May 10 '14 at 17:38
@crasic I wish I could, the problem is that I currently don't have a second machine to test it with. – Niklas May 10 '14 at 17:42
Does the system freeze if you use Intel graphics? Does it freeze if you use the Nvidia proprietary drivers? – bain May 10 '14 at 17:42
Niklas can you run ssh on a smartphone? Also do you see any errors in /var/log/kern.log? – bain May 10 '14 at 17:43
@bain thanks for the idea. I'm able to logon with my android phone and execute commands using the terminal. I'll reset my kern.log and wait for the freeze. – Niklas May 10 '14 at 18:15
@bain I updated my question, with the new logs. – Niklas May 10 '14 at 20:00
Could you try Nouveau with a more recent mainline kernel or the latest kernel from -proposed repository? – bain May 15 '14 at 10:49
possible duplicate of What should I do when Ubuntu freezes? – psusi Jul 04 '14 at 18:27
How did you run commands from your phone??!!? – user1271772 Dec 31 '22 at 17:20

1 Answers1

You have hit a bug in Nouveau. You can try updating to a mainline kernel (How do I add the mainline kernel PPA?), or install the Nvidia proprietary drivers (Ubuntu 14.04 install NVIDIA driver). It would probably help to get the bug fixed if you report it to freedesktop.org or the Nouveau mailing list.

Your system also has Intel integrated graphics, so another option would be to disable the Nvidia card.

edited Apr 13 '17 at 12:23

Community

answered May 11 '14 at 23:21

bain

11,260

I installed the appropriate drivers from NVIDIA and let you know, how they work. – Niklas May 13 '14 at 19:13
@Niklas Did the Nvidia drivers fix the problem? – bain May 14 '14 at 22:22
Seems like it did, but I wanna wait one or two days more and see if really everything is okay. – Niklas May 15 '14 at 07:13
just hit this bug, kind of annoying as I am only using the nouveau drivers due to a bug with the NVIDIA ones not allowing me to use 3 screens :( – Horse Jul 15 '14 at 11:57
@Horse Report it to the Nouveau project. The more people who report these bugs to the developers and help to diagnose, the quicker the bugs will be fixed. – bain Jul 15 '14 at 12:11