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I have a new Laptop on which I installed Ubuntu 10.04 LTS (dual boot with preinstalled Windows 7) since about a month. However there are three consistent problems that I have not been able to get rid of, no matter where I look on the internet. The primary reason is that it is difficult to explain and diagnose such problems when one of many things might be the issue.

Since I am sadly not an expert (yet), I would like to have some linux junkie have a look at my system and fix my problems. The problem is, I do not have a Linux Users Group that is active in my vicinity. I hardly know any expert. So are there such services or people that look into such problems at affordable rates? (My problems are: this, this (which regularly occurs now) and a slow + erratic wifi connection which becomes smooth and fast in Win7)

Or is it in the spirit of Linux to find a problem, learn about it, and fix it?

Community
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yayu
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1 Answers1

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I found Canonical's Ubuntu Desktop Service useful last year. Friendly, prompt response.

http://www.ubuntu.com/business/services/desktop

Currently $105/ year

gare
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  • This might be the one for me. What kind of problems did you face and were they completely solved? – yayu Aug 19 '11 at 15:34
  • We traced a bug, confirmed it was documented (HDMI out not supported on an old Dell netbook). I discontinued after a year, because I have 7 machines running Ubuntu, and while their service was friendly and knowledgeable, and their web tool for managing systems was really nice (https://landscape.canonical.com ), the cost was prohibitive for me for multiple machine support. This may have changed. – gare Aug 19 '11 at 15:56
  • gare, one more question. what level of expertise does canonical expect of you? – yayu Aug 20 '11 at 02:02