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I connected my Genius Vivid-1200TA image scanner to my laptop USB port running Ubuntu 14.04. lsusb | grep -i scanner shows that it is connected and detected by the system:

Bus 002 Device 005: ID 05da:3021 Microtek International, Inc. 1200dpi Scanner

But programs such as AquireImage, Simple Scan and gscan2pdf do not detect the device and say that no device is detected.

Pablo Bianchi
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PHP Learner
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    Looking here I can see that there exist drivers for Genius Vivid 1200 X/XE. No TA is mentioned, however maybe the ones for X/XE works. Installing libsane and libsane-extras should install them and you may try. Note: you probably already have libsane installed, since it is a dependency of simple scan, but you may miss libsane-extras which probably contains the driver you need. – Bakuriu Feb 12 '15 at 16:10
  • @Bakuriu I installed libsane-extras and libsane was installed before. But no success! – PHP Learner Feb 12 '15 at 16:36
  • Ive had nothing but hassle using any scanner I've tried on Linux. :( – exussum Feb 12 '15 at 16:45
  • @Bakuriu In the link you supplied, I found VID/PID of my device: ScanMaker 3880 USB 0x05da/0x3021 Unsupported Unsupported. SQ113 chip. See link for more details. But it is listed under Microteck (Not Genius) and has Unsupported status! Is there any way to solve this problem? – PHP Learner Feb 12 '15 at 18:57

1 Answers1

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This is linux. Where there is a will, there is a way. ok, do you know what the device is in /dev/? figure that out first. Since your device shows up in lsusb, then it is almost certainly in dmesg. Unplug your scanner.

sudo dmesg --clear

plug in your scanner

$dmesg

you should see the device name in dmesg. /dev/scanner I have no idea what it will be. Post back with dmesg if you need help figuring it out.

optional step: you can see if the device is listed:

$scanimage -L

Next, you will try to scan using the command line program scanimage and the device name:

$scanimage -d /dev/scanner

or 

$scanimage -d /dev/scanner --quick-format Letter --resolution=600

if it kinda works but you want to do something else, try reading $scanimage --help or man scanimage

Try that and post back errors you may encounter.

j0h
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  • I tried your suggestion. $dmesg output is [63468.743256] usb 2-1.2: new high-speed USB device number 9 using ehci-pci [63468.838042] usb 2-1.2: New USB device found, idVendor=05da, idProduct=3021 [63468.838052] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [63468.838058] usb 2-1.2: Product: USB Scanner [63468.838063] usb 2-1.2: Manufacturer: Prolific Technology Inc.. No device is added to /dev/ folder. Number of items is the same before and after connecting the scanner! – PHP Learner Feb 27 '15 at 17:34