0

My new laptop is an ASUS X453M and I just installed Ubuntu 14.04.1 LTS. The installation was successful. After the first login, I just check the system info and press "Install update" to update. After restarting, my laptop just cannot login. It shows a blank screen and I still can hear the Ubuntu login sound but can not see anything rather than a blank screen. Maybe some issue with my graphic card. Please help. Thanks.

PS: I want to note that the screen does not display anything, it's not really a blank screen.

Nam Phai
  • 11

2 Answers2

0

Usually, when the display server is not responding you can still obtain a non-graphical login screen by typing Ctrl+Alt+F1.

Then you should be able to login, and you should look at the log file /var/log/Xorg.0.log. Please paste here any error appearing in this file.

Sylvain Pineau
  • 62,169
trgfdhry ygjhfgtgyjh
  • 53
  • I tried to type Ctrl+Alt+F1 after hearing the Ubuntu logon sound but nothing happens – Nam Phai Feb 13 '15 at 10:33
  • You should type this after everything has started, not just after you hear the sound. Another solution is to start in recovery mode: when the computer starts (at the very beginning, after only a few seconds), you press shift and/or esc, and the grub menu should show. Then you select the recovery option and you should be able to get a command-line session. – trgfdhry ygjhfgtgyjh Feb 13 '15 at 10:43
  • if using recovery mode, I can logon and access the GUI interface and I have updated the entire content of /var/log/Xorg.0.log as requested (at the first post) – Nam Phai Feb 13 '15 at 11:11
  • What do you mean by "updated"? I was asking for you to paste here any error that you can find in that file... – trgfdhry ygjhfgtgyjh Feb 13 '15 at 11:16
  • because it's too long, I can not paste here so I copy it to Google docs and paste the link. – Nam Phai Feb 13 '15 at 11:17
  • What is the output of 'dpkg --get-selections | grep ^xserver' – trgfdhry ygjhfgtgyjh Feb 13 '15 at 11:50
0

Check if you've enough disk space, in a login screen by typing Ctrl+Alt+F1. then login the system and type this command : 

df -kh

If you've any 100% partition full that could block gnome starting.

dubis
  • 187