Green screen of death?

Question

on Ubuntu Workstation 14.10, I get a green screen (like the blue one of you know who).

I've tried different screen because I thought the first one was dead, but using ubuntu, by a certain time, I've got all freezing on a beautiful green screen.

Do someone ever seen that? What can be the cause? How to repair?

All has worked well during 3 months, and this green screen appeared a few days ago.

I've run the command: lshw -c video

*-display:0             
   description: VGA compatible controller
   product: 82Q963/Q965 Integrated Graphics Controller
   vendor: Intel Corporation
   physical id: 2
   bus info: pci@0000:00:02.0
   version: 02
   width: 64 bits
   clock: 33MHz
   capabilities: msi pm vga_controller bus_master cap_list rom
   configuration: driver=i915 latency=0
   resources: irq:43 memory:fea00000-feafffff memory:d0000000-dfffffff ioport:ecb8(size=8)
*-display:1 UNCLAIMED
   description: Display controller
   product: 82Q963/Q965 Integrated Graphics Controller
   vendor: Intel Corporation
   physical id: 2.1
   bus info: pci@0000:00:02.1
   version: 02
   width: 32 bits
   clock: 33MHz
   capabilities: pm bus_master cap_list
   configuration: latency=0
   resources: memory:feb00000-febfffff`

It's frozen and blocked, i reboot the machine and edit the post with the output. — tasseb, Feb 23 '15 at 15:47
to me this sounds like a graphic card that's crashing, that's the only reason for a green screen that I can think of... — Alvar, Feb 23 '15 at 16:13
On appren en faisant! ;-) Your problem is that you've got a 32-bit and a 64-bit driver installed for the same hardware! Please provide the output to uname --hardware-platform&&lsmod so that we can delete the right one! (answer comping up!) In the mean time, perform a system backup You’ve been promoted to user type 4! — Fabby, Feb 23 '15 at 16:18
What setup are you using? (laptop make and model/motherboard make and model) etc — Wilf, Feb 23 '15 at 17:40
@Fabby could you please give me back the commande to set the output in english, then I don't spoil the thread with french stuff ;) Thanks — tasseb, Feb 27 '15 at 10:27
So is it a hardware problem or not? Should we try to go down my path of deleting the 32-bit driver or did you/will you replace the hardware??? et comme réponse sur ta question: export LANG=en_GB.UTF-8&&export LANGUAGE=en_GB:en — Fabby, Feb 27 '15 at 11:46
@Fabby I won't try to change the hardware so I'd prefer to go down your path. I just didn't understand what to do with the second command. Should I put the result here? That's why I was asking the command to set the output in english. — tasseb, Feb 27 '15 at 14:30
Ok... it seems it's a hardware problem... tried to boot on usb live, it failed, tried to re-install Ubuntu, the GUI failed too... Thanks @Fabby for your help in any case :) — tasseb, Feb 28 '15 at 07:57

Thomas Ward · Accepted Answer · 2015-02-28T14:35:22.213

The "green screen" isn't Ubuntu specific. My desktop's onboard graphics card died once, and it resulted in a green screen freezing everything. It then subsequently hard crashed.

It sounds a lot like a dying graphics card. The only thing you can really do is get a compatible graphics card for your system (or a replacement motherboard if it's an onboard integrated card) and see if the new graphics card being the only one running resolves the issues.

Note if the machine is a laptop, you'll have to contact the manufacturer of the laptop for parts and service.

Green screen of death?

1 Answers1