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I am unable to load windows 8.1 it gives me this message "Disk read error occurred" and refresh not working so trying to recover my files through Ubuntu 14.04. I try to access the hard drive,but get the error message as below. I can't load windows to turn off the fast boot,So is there any other solution I can use to access my files in Windows through Ubuntu.

  Error mounting /dev/sda5 at /media/itsfoss/01BC76G7Z2628FB0: 
  Command-line `mount -t “ntfs” - 
  “uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177″
  “/dev/sda5″ “/media/itsfoss/01BC76G7Z2628FB0″‘ exited with non-zero 
  exit status 14: The disk contains an unclean file system (0, 0).

  Metadata kept in Windows cache, refused to mount.
  Failed to mount ‘/dev/sda5′: Operation not permitted
  The NTFS partition is in an unsafe state. Please resume and shutdown
  Windows fully (no hibernation or fast restarting), or mount the volume
  read-only with the ‘ro’ mount option.
Eyadkht
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  • check here http://askubuntu.com/questions/47700/fix-corrupt-ntfs-partition-without-windows – JoKeR Apr 16 '15 at 13:06
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    Windows is in hibernation mode, which prevents it from mounting. Try adding -f to your mount command. – TheWanderer Apr 16 '15 at 13:06
  • @JoKeR I tried to Install ntfs-3g as suggested in that post ,but the thing is when I run the command ntfsfix /dev/sda5 it says Error opening '/dev/sda5': Permission denied and thats because windows is in fast restarting mode and i cant turn that off – Eyadkht Apr 16 '15 at 13:18
  • did you run it with sudo? – JoKeR Apr 16 '15 at 16:15

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