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First time trying Ubuntu and the wireless is not recognized. Can someone point me to directions how to install the wireless drivers? It is an Intel Dual Band Wireless - AC 3165. Thanks!

kevin@kevin-HP-Pavilion-Notebook:~$ uname -r
3.19.0-25-generic

kevin@kevin-HP-Pavilion-Notebook:~$ dmesg | grep iwl
[    6.436555] iwlwifi 0000:08:00.0: Unsupported splx structure
[    6.494627] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-3165-12.ucode failed with error -2
[    6.494641] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-3165-11.ucode failed with error -2
[    6.494649] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-3165-10.ucode failed with error -2
[    6.494651] iwlwifi 0000:08:00.0: request for firmware file 'iwlwifi-3165-10.ucode' failed.
[    6.494659] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-3165-9.ucode failed with error -2
[    6.494660] iwlwifi 0000:08:00.0: request for firmware file 'iwlwifi-3165-9.ucode' failed.
[    6.494661] iwlwifi 0000:08:00.0: no suitable firmware found!
cat
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kamil333s
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    Please edit your question to add the result of these terminal commands: uname -r and also: dmesg | grep iwl. Welcome to askubuntu. – chili555 Sep 10 '15 at 22:09

1 Answers1

7

First, verify that you have these two files; iwlwifi-7265D-13.ucode and iwlwifi-7265-13.ucode:

ls /lib/firmware | grep 7265

If so, we are going to make copies but rename them:

cd /lib/firmware
sudo cp iwlwifi-7265D-13.ucode  iwlwifi-3165-9.ucode
sudo cp iwlwifi-7265-13.ucode  iwlwifi-3165-13.ucode

Reboot. Is the wireless working? If not, again let us see:

dmesg | grep iwl

I am not at all confident this will work prior to kernel 4.2.

To copy the downloaded files on your desktop, please right-click them and select 'Extract Here' if not done already. Then open a terminal and do:

sudo cp ~/Desktop/iwlwifi-7265-ucode-25.30-13.0/iwl* /lib/firmware

This will copy both of the ucode files to /lib/firmware. Then proceed with the steps I outlined above.

If you haven't the files to rename, please open a terminal and do:

sudo apt-get update
sudo apt-get install git
git clone https://github.com/OpenELEC/iwlwifi-firmware
cd ~/iwlwifi-firmware/firmware
sudo cp iwlwifi-7265*  /lib/firmware

Then rename and proceed as above.

chili555
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  • I don 't know how to format pretty:

    kevin@kevin-HP-Pavilion-Notebook:~$ ls /lib/firmware | grep 7265

    iwlwifi-7265-10.ucode iwlwifi-7265-12.ucode iwlwifi-7265-8.ucode iwlwifi-7265-9.ucode iwlwifi-7265D-10.ucode iwlwifi-7265D-12.ucode

     – kamil333s Sep 11 '15 at 20:30
  • I found and downloaded iwlwifi-7265-14.ucode and iwlwifi-7265D-14.code from https://wireless.wiki.kernel.org/en/users/Drivers/iwlwifi – kamil333s Sep 11 '15 at 20:47
  • You need -13; not -14. Do you need some help transferring and renaming them? – chili555 Sep 11 '15 at 20:52
  • I don't have -13. I have -10 and -12 – kamil333s Sep 11 '15 at 20:58
  • I downloaded the -13 files and they are on my desktop. Please help in copying. – kamil333s Sep 11 '15 at 21:04
  • Tried to copy into /lib/firmware, it said cannot create regular file, permission denied – kamil333s Sep 11 '15 at 22:41
  • Please see my edit above in a few minutes. – chili555 Sep 11 '15 at 23:27
  • Tried. No luck. – kamil333s Sep 12 '15 at 00:27
  • Is this going to work in Ubuntu Desktop 14.0.4 LTS? Where to get these files at the first place? – Ashu Jan 20 '16 at 00:33
  • @Ashu The answer just below says it does. – chili555 Jan 20 '16 at 00:58
  • @chili555 thanks. Looked into this location "https://github.com/OpenELEC/iwlwifi-firmware/tree/master/firmware" it seems it is for 3160 and not 3165. It's worth taking the risk to install the wifi driver though I don't get everything 100% – Ashu Jan 20 '16 at 04:15
  • @Ashu The 3165 is known to work perfectly in 15.10. I suggest you save yourself the heartache and install it. – chili555 Jan 20 '16 at 15:12
  • Not working in ubuntu desktop 14.0.4 after following this solution. I had 15.10 but i need to reinstall 14.0.4 for my needs. Even after reboot this is not working. How one is getting the files from this place? "https://github.com/OpenELEC/iwlwifi-firmware/tree/master/firmware". I am doing wget or save file as from the browser and I can figure out the file is type html though it should be data. – Ashu Jan 20 '16 at 15:39
  • Even if i download it from here "http://www.linuxwireless.org/en/users/Drivers/iwlwifi/" it doesn't have that "iwlwifi-7265D-13.ucode" files....any help where to get those files from? – Ashu Jan 20 '16 at 15:50
  • A. Thanks you for the great answer for us linux n00bs. B. This answer works on Fedora 22. Can confirm. – HadesHerald May 12 '16 at 03:37
  • The edit is too small to propose, but cd ~/iwlwifi-firmware/firmware should be cd iwlwifi-firmware/firmware. We sould not assume a directory. – ThaJay Aug 22 '18 at 10:41
  • In 2020 this fix still works on Lubuntu 20.04 on an Intel NUC with the 3165 wifi card. – glennr May 05 '20 at 20:44