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Recently I tried to install ITop on my xubuntu but all of my tries were unsuccessful. I used a lot of links like http://www.unixmen.com/setup-operational-portal-using-itop-centosdebian/ and the official page as well, I installed apache and it works but when I type localhost/itop it raises the following error :

Forbidden

You don't have permission to access /itop/ on this server.

does anybody had such experience with Itop?

Mazdak
  • 143
  • I think you should include the probable "403" code you probably received with the error because of the confusion. Otherwise, this looks like kind of like the sort of error you would get when you need to use sudo. – mchid Sep 18 '15 at 21:38
  • @mchid I thought so but I typed localhost/itop on browser, how can I use sudo in this case? – Mazdak Sep 19 '15 at 03:40
  • You can't, that's what I am saying. I believe other people might think the error is in the terminal, however, I think you probably just have to set the correct permissions for localhost as described here for that directory https://help.ubuntu.com/14.04/serverguide/httpd.html#http-configuration – mchid Sep 19 '15 at 03:49
  • @mchid the result of ls -l shows the following permission for itop folder drwxrwxrwx – Mazdak Sep 19 '15 at 03:58
  • no, I think you need to set the apache permissions like in this example except, I don't think you would want to allow access to all as described but this should point you in the right direction http://askubuntu.com/questions/413887/403-forbidden-after-changing-documentroot-directory-apache-2-4-6?lq=1 – mchid Sep 19 '15 at 04:11
  • @mchid Check my answer ;-) – Mazdak Sep 19 '15 at 05:31

1 Answers1

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I just figure it out. The problem was because of the root path in file 000-default.conf at /etc/apache2/sites-enabled directory.

If we lunch this file in terminal we'll see the following result:

<VirtualHost *:80>
...
        #ServerName www.example.com

        ServerAdmin webmaster@localhost
        DocumentRoot /var/www/html

        # Available loglevels: trace8, ..., trace1, debug, info, notice, warn,
        # error, crit, alert, emerg.
        # It is also possible to configure the loglevel for particular
        # modules, e.g.
        #LogLevel info ssl:warn

        ErrorLog ${APACHE_LOG_DIR}/error.log
        CustomLog ${APACHE_LOG_DIR}/access.log combined

...
</VirtualHost>

As you can see in line DocumentRoot /var/www/html the DocumentRoot has been set to /var/www/html which it should be set on following address : 

/var/www/itop

and in file :

<VirtualHost *:80>
...
        #ServerName www.example.com

        ServerAdmin webmaster@localhost
        DocumentRoot /var/www/itop

        # Available loglevels: trace8, ..., trace1, debug, info, notice, warn,
        # error, crit, alert, emerg.
        # It is also possible to configure the loglevel for particular
        # modules, e.g.
        #LogLevel info ssl:warn

        ErrorLog ${APACHE_LOG_DIR}/error.log
        CustomLog ${APACHE_LOG_DIR}/access.log combined

...
</VirtualHost>
Mazdak
  • 143