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Have a HP Pavilion x360 13-s000. Can't seem to get the wifi working on either Ubuntu 14.04 and 15.04. Did multiple Google searches, but now I'll just ask. The wifi card is a Realtek RTL8723BE [10EC:B723]. Can someone help me get this working?

This is what it said after running lshw in terminal

*-network DISABLED
            description: Wireless interface
            product: RTL8723BE PCIe Wireless Network Adapter
            vendor: Realtek Semiconductor Co., Ltd.
            physical id: 0
            bus info: pci@0000:08:00.0
            logical name: wlan0
            version: 00
            serial: d8:5d:e2:62:9d:e5
            width: 64 bits
            clock: 33MHz
            capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
            configuration: broadcast=yes driver=rtl8723be driverversion=3.19.0-28-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11bgn

After running rfkill unblock all it still shows wireless is softblocked.

rfkill list all

0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: acer-wireless: Wireless LAN
Soft blocked: yes
Hard blocked: no
2: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no

UPDATE I have followed the solution here, however the issue remains unresolved. My wifi has never once worked yet, if that helps at all.

The output of rfkill list all is now

0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
2: acer-wireless: Wireless LAN
Soft blocked: yes
Hard blocked: no

The Wireless LAN and acer-wireless seemed to have switched positions.

Solution: buy a different laptop......

Community
  • 1
ItBeMio
  • 51

1 Answers1

2

I don't run Ubuntu (Fedora) but had the same problem (wifi not switching on) on an HP PAV x360 and also had the same symptoms, namely:

1: acer-wireless: Wireless LAN
Soft blocked: yes

You need to blacklist the acer_wmi module (it never should have been loaded!)

[root@localhost ]# lsmod | grep acer

Edit (or create if it doesn't exist) /etc/modprobe.d/blacklist.conf

Add the following lines

# Disable acer_wmi as it breaks wifi on this model
blacklist acer_wmi

Now unload the module (it will be blacklisted on the next boot so you only need to unload once)

[root@localhost ]# modprobe -r acer_wmi

Enjoy your working wifi!

Thanks to the smart and kind folk at:

http://forums.linuxmint.com/viewtopic.php?f=53&t=204162
https://sites.google.com/site/easylinuxtipsproject/internet#TOC-Turn-the-kernel-module-acer_wmi-off-or-on

PhilOS
  • 21
  • worked but I also needed to connect via terminal, UI didn't pickup http://askubuntu.com/questions/294257/connect-to-wifi-network-through-ubuntu-terminal – Pawel Cioch Oct 20 '16 at 06:21
  • You may wish to state how to create/edit the /etc/modprobe.d/blacklist.conf file to avoid confusion – Wilf Jun 21 '17 at 09:16