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I apologize if this is a duplicate - I searched the forums as well other sites for answers but without success...

I installed Ubuntu 14.04 on a Win 10 VAIO laptop, but I can't access the main partition, with the following error message:

Error mounting /dev/sda5 at /media/yoni/CC1C14161C13FA62: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda5" "/media/yoni/CC1C14161C13FA62"' exited with non-zero exit status 14: Windows is hibernated, refused to mount.
Failed to mount '/dev/sda5': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

I already did the following:

  1. Disabled both fast boot and secure boot and tried shutting down and restarting multiple times.
  2. Tried shutting down using run with shutdown /s /f /t 0.
  3. In cmd tried powercfg /h off as suggested here but ran into an error, I'm not sure why but maybe it only works on Win 8.
  4. Ran ntfsfix /dev/sda5 in terminal, but got the following error:

    Mounting volume... Windows is hibernated, refused to mount.
    FAILED
    Attempting to correct errors...
    Processing $MFT and $MFTMirr...
    Reading $MFT... OK
    Reading $MFTMirr... OK
    Comparing $MFTMirr to $MFT... OK
    Processing of $MFT and $MFTMirr completed successfully.
    Setting required flags on partition... OK
    Going to empty the journal ($LogFile)... OK
    Windows is hibernated, refused to mount.
    Remount failed: Operation not permitted
    

I also have another common problem that might be related: Windows boot loader overrides Ubuntu boot loader. I'm currently working around it by typing

bcdedit /set {bootmgr} path \EFI\ubuntu\grubx64.efi

in cmd before shutting down from windows whenever I want to load Ubuntu. I'll also try this suggestion, but for the moment I'm only mentioning this in case it can somehow be related.

Thanks a lot for any help!

Yoni
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  • Thanks for the reference, but both this link and the link within it are pages I already checked out, and either tried the methods or they weren't helpful (e.g. opening in read-only state), except deleting the hiberfile, which I'm not sure I want to risk damaging stuff. – Yoni Sep 27 '15 at 19:43
  • I'm marking this as a duplicate- the thing that finally made it work was powercfg /h off, which for some reason didn't work at first, but later on did work and sealed the deal. Thanks! – Yoni Sep 29 '15 at 12:30

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