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I'am right now on my Ubuntu 14.04. I guess and I have a file on my Windows disks (I have three disks) and when I Click on one of them I have this message

Error mounting /dev/sda2 at /media/ubuntu/5208BE9708BE7995: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=999,gid=999,dmask=0077,fmask=0177" "/dev/sda2" "/media/ubuntu/5208BE9708BE7995"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda2': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.

As I said it's not dual booting with my Windows 10 but it's LiveCD and i am running from my USB

pl_rock
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user3597342
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  • "Please resume and shutdown Windows fully (no hibernation or fast restarting), or mount the volume read-only with the 'ro' mount option." – Rinzwind Oct 11 '15 at 14:01
  • so I reboot PC , boot windows then shutdown using the shutdown button on Windows then go back to Linux LiveCD ? – user3597342 Oct 11 '15 at 14:05
  • That is the idea, yes. Thing is: this notice is to prevent data loss and you can "fix" this from Ubuntu by removing the hiberfile BUT that would also remove anything from windows that was not saved yet. The 2nd comment had a good explanation on this. – Rinzwind Oct 11 '15 at 14:07
  • Yeah i started reading , I will reboot and try the solution of booting and shutdown and let you guys know ! thank you so much. – user3597342 Oct 11 '15 at 14:08
  • Also, you could mount the system 'read-only' (ro) if you just want to copy over files. – earthmeLon Oct 11 '15 at 18:49

1 Answers1

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If you try to read a Windows disk (a partition formatted as NTFS) that is shut down incorrectly or hibernated, this error comes up.

It is displayed when you try to mount the partition in the live operating system because the filesystem NTFS is best altered by the Windows operating system itself. The easiest thing you can do, is reboot in Windows and let windows clean its own file system.

The answer to the following question may explain in a more precise way why the message is displayed: Unable to mount Windows (NTFS) filesystem due to hibernation

Community
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sryscad
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  • so I reboot PC , boot windows then shutdown using the shutdown button on Windows then go back to Linux LiveCD ? that should do the trick ? – user3597342 Oct 11 '15 at 14:05
  • @user3597342 I hope you are able to do this. Yes, it should do the trick. – sryscad Oct 11 '15 at 14:22