UEFI Installation -- Unable to Find HDD

Question

I am attempting to install Ubuntu on a HP Envy 15, my intention is to have this dual-bootable with the standard Windows 10 installation.

So far, I have made the following progress:

Created a live-USB drive to boot from
Disabled "Secure Boot" in the BIOS (to make USB boot available)
Booted onto the live-USB and run the installer

However, the installer does not "recognize" the internal HDD in the laptop.

I have run gparted, parted -l, fdisk -l and lshw -class disk all list the live-USB drive as /dev/sda, but the internal HDD is not present in the output from any of those commands.

As a diagnostic, I have tried enabling "legacy mode" in BIOS, and booting from the live-USB. It is clear form the loading screen that the live-USB is booting from BIOS (and not UEFI).

Running fdisk -l shows that the internal HDD has been successfully mounted as /dev/sdb.

Why is the disk presented in BIOS mode but not UEFI?

Given my intentions are to dual-boot with Windows 10, I understand that it is necessary to install Ubuntu whilst booted in UEFI mode?

Can you provide the brand//model number of the hard disk itself? (suspecting EFI driver only signed for use with Windows) — Fabby, Dec 30 '15 at 08:36
@muhajirframe - lsblk shows sda/sda1/loop0, no reference to other disks. — jwa, Dec 30 '15 at 08:46
@Charlie Afraid not. After failing to get this working the laptop went back to the store. — jwa, Nov 14 '16 at 08:55
@jwa - sorry to hear that. Your problem perfectly describes the problem that I am having with a Dell XPS 15. Dell Tech support have just told me that this is unresolvable, so my laptop is going back to the store as well. — Charlie, Nov 14 '16 at 16:42
Does this answer your question? Why does the Ubuntu installer not detect the hard drive during installation? — karel, Feb 18 '22 at 00:58

UEFI Installation -- Unable to Find HDD

0 Answers0