Can't play HD .mkv files (even in vlc)

Question

I am not able to play any HD .mkv files in vlc. (No problems with low quality videos). Here for example,

It says "Unfortunately there is no way to fix this", really???

when the same video is played in Videos, I get this:

And.... this:

Some times I get a little bit different error messages (for a different video)

That goes like this:

Note:

In the first video, I can hear the audio.
I need to play these videos no matter which player. (Any video player )
Yes, I have Installed "Ubuntu restricted extras" with all optional add-ons.

Thanks.

EDIT:

After following this: How to install H.265 / HEVC codec on Ubuntu Linux? have installed vlc-plugin-libde265 and gstreamer0.10-libde265 gstreamer1.0-libde265.

Even after doing this, the second error (VP90,undf) still exists . But the first video is playing in a very bad way (green everywhere ) I have recorded it and it is here (Audio is not recorded but i can hear it)

Link to download one of the video which can't be played on mine is here checkout if it plays on your PC.

Output of apt-cache policy gstreamer0.10-libde265 gstreamer1.0-libde265 vlc-plugin-libde265 ubuntu-restricted-extras :

    vishwa@vishwa-PC:~$ apt-cache policy gstreamer0.10-libde265 gstreamer1.0-libde265 vlc-plugin-libde265 ubuntu-restricted-extras
gstreamer0.10-libde265:
  Installed: 0.1.12-1ppa1~trusty1
  Candidate: 0.1.12-1ppa1~trusty1
  Version table:
 *** 0.1.12-1ppa1~trusty1 0
        500 http://ppa.launchpad.net/strukturag/libde265/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status
gstreamer1.0-libde265:
  Installed: 0.1.12-1ppa1~trusty1
  Candidate: 0.1.12-1ppa1~trusty1
  Version table:
 *** 0.1.12-1ppa1~trusty1 0
        500 http://ppa.launchpad.net/strukturag/libde265/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status
vlc-plugin-libde265:
  Installed: 0.1.7-1ppa1~trusty1
  Candidate: 0.1.7-1ppa1~trusty1
  Version table:
 *** 0.1.7-1ppa1~trusty1 0
        500 http://ppa.launchpad.net/strukturag/libde265/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status
ubuntu-restricted-extras:
  Installed: 60.1
  Candidate: 60.1
  Version table:
 *** 60.1 0
        500 http://archive.ubuntu.com/ubuntu/ trusty-updates/multiverse amd64 Packages
        100 /var/lib/dpkg/status
     60 0
        500 http://archive.ubuntu.com/ubuntu/ trusty/multiverse amd64 Packages

Possible duplicate of How to install H.265 / HEVC codec on Ubuntu Linux? — Charles Green, Jan 06 '16 at 00:27
@CharlesGreen , will it fix VP90 and undf errors too? (last image) — , Jan 06 '16 at 00:29
I doubt it - it should fix the H.265 / HEVC error. I would be tempted to tell you to do a search on "VP90 VLC Ubuntu" — Charles Green, Jan 06 '16 at 00:32
@CharlesGreen I doubt its still duplicate of [ How to install H.265 / HEVC codec on Ubuntu Linux?] (http://askubuntu.com/questions/362745/how-to-install-h-265-hevc-codec-on-ubuntu-linux) — , Jan 06 '16 at 01:00
@markkirby Yes, I have installed Ubuntu-restricted-extras with all optional add-ons — , Jan 06 '16 at 01:13
Please [edit] and add output of apt-cache policy gstreamer0.10-libde265 gstreamer1.0-libde265 vlc-plugin-libde265 ubuntu-restricted-extras — Ravan, Jan 06 '16 at 03:11

Dimitri Podborski · Answer 1 · 2016-01-06T13:08:47.513

5

HEVC and VP9 decoders are missing on your system. To install VLC HEVC plugin try:

sudo apt-get install vlc-plugin-libde265

You could also try out MP4Client Player from GPAC.

Edit: GPAC will for sure play HEVC content but I'm not sure if it also supports VP9. Please ensure to install Latest available binaries from the GPAC site and avoid using apt-get install gpac in this case.

edited Jan 06 '16 at 13:08

answered Jan 06 '16 at 00:33

Dimitri Podborski

2,605

I tried your solution. but errors still exist (please see the question EDIT section) – Jan 06 '16 at 00:52
VP9 error still exists because this command only installs HEVC (H.265) VLC plugin. Did you also try out GPAC, I have good experience with it. – Dimitri Podborski Jan 06 '16 at 00:59
Is that a video player?? – Jan 06 '16 at 01:02
Not only. If you install the package you will get bunch of video tools. The player is called Osmo4 or MP4Client. – Dimitri Podborski Jan 06 '16 at 01:07
please visit https://youtu.be/NEZ7aZSIA5U once , you will get a better understanding of the problem. – Jan 06 '16 at 01:12
I saw it. This green video artefacts maybe caused by obsolete implementation of vlc-plugin-libde265. I still suggest you to try out GPAC. Just go to the Downloads -> Nightly builds and select latest available debian package. – Dimitri Podborski Jan 06 '16 at 01:19
@VishwaPrakashHV I tried to decode your .mkv file that you uploaded. And GPAC can play it without any artefacts. Of course I was not able to decode it with a high frame rate. 4K is to much for my notebook ))) – Dimitri Podborski Jan 06 '16 at 01:42
please join me in a chatroom. need to talk to you more – Jan 06 '16 at 01:48
1

@VishwaPrakashHV regarding the problem with missing .gpacrc I simulated the same procedure like you did yesterday. (installing it first with apt-get install gpac) and I had the same problem but after downloading debian package and installing it (just double click it) this fixed the problem. – Dimitri Podborski Jan 06 '16 at 12:56

score 1 · Answer 2 · answered Sep 23 '17 at 05:45

1

sudo apt-add-repository ppa:strukturag/libde265

sudo apt-get update

sudo apt-get install gstreamer0.10-libde265

sudo apt-get install gstreamer1.0-libde265

sudo apt-get install vlc-plugin-libde265

answered Sep 23 '17 at 05:45

Nawin Khatiwada

11

OP claims that they already performed the first 4 steps and the top answer recommends the last step and provides more information about it. Please don't repeat duplicate existing answers (badly)! – David Foerster Sep 23 '17 at 06:51

Can't play HD .mkv files (even in vlc)

2 Answers2