cant install whatsapp after making successful transaction Please help

Question

I made the payment, after that when I click on install it says "installing" but doesn't really download and install the whatsapp application .I am using ubuntu 14.04 LTS .If this problem can be solved please help me with that , else please tell me how can i get my money back

Answer 1

Download the deb file that suits your system in https://github.com/Aluxian/WhatsApp-Desktop/releases

Then try installing Whatsapp with the command line sudo dpkg -i path/to/debfile

If it says that there are some dependencies type sudo apt-get -f install and reinstall the deb file with the command above.

Answer 2

Whatsapp is 3 party software. If you have already paid the $4.00 for the service and can't use it i would file a report to the service provider. We cant help you recover your money we have no control over this.

However before sending a report i would make sure you have followed the the guides recommend by whatsapp. That is listed below or here is the page.

From whatsapp

Here are the needed commands. Start with typing

Sudo apt-get install python python-dateutil python-argparse

in your command shell. Then you will need to get the main program to get WhatsApp running. You will need to input this into your command shell

Type:

wget https://github.com/tgalal/yowsup/archive/master.zip

Once the program has downloaded, you will need to be in that directory to unzip the file. If you do not have an unzip utility, then you will need to download and install that. To do this, just simply type

sudo apt-get install unzip

in the command shell.

Once this is done you can now unzip master.zip. Type

unzip master.zip

to unpacked this zip file. After that has finished unpacking, then you are ready to start the install process. Change directories into the working directory by typing

cd yowsup-master/src

Once there, you will need to rename the main configuration file. To do that, you must type

config.example yowsup-cli.config

Into your command shell. Now you must edit the config file. For this, you will type

gedit yowsup-cli.config

into your command line interface.

We are now onto step two of the install process. The first thing in this step will be editing your config file. You should now be in your editor. Find the line that says “

phone=xxxxxxxxxx

Once you find this line, enter your own phone number with country code. At this point, you will save your file and exit Gedit. Now you will need to change the permisions of your config file. Type

sudo chmod +x yowsup-cli,

this will give your user account permisions to run the file. Now you need to run Yowsup by typing ‘

./yowsup-cli –requestcode sms –config yowsup-cli.config

This will request an authorization code for your app. The code will look like “XXX-XXX”. Before you close the terminal, you will need to save the information that was outputted. To do this press shift and c and save the file as

yowsup.txtpidgin-2.8.0

Now that you have the backend done, it is time to work on the messaging app. For this, we will be using Pidgin. We will need to install pidgin and a plugin for Whatsapp. First, you will need to open another command line interface. To install the repository for the plugin that is needed, you will need to type

sudo add-apt-repository ppa:whatsapp-purple/ppa

After that you will need to type

sudo apt-get update

Once the system is finished updating the repositories, you will then need to install Pidgin and the Whatsapp plugin by typing

sudo apt-get install Pidgin pidgin-whatsapp

This install will take a moment or two to complete.

Now you re ready to run Whatsapp messaging. From your dropdown menu, select WhatsApp and input your information. You can find the needed information in the text file you saved earlier. You will need to input the phone number with country code and your password. The password that you will need may look like “pw: longpassword“. One last note, your WhatsApp on your phone should not be used at the same time as WhatsApp on your computer.