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I am having trouble making Bluetooth working on my Dell XPS 13 9343, Kernel 3.19.0-50-generic.

The output of lspci is

00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
00:02.0 VGA compatible controller: Intel Corporation Broadwell-U Integrated Graphics (rev 09)
00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
00:04.0 Signal processing controller: Intel Corporation Broadwell-U Camarillo Device (rev 09)
00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03)
00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03)
00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 (rev e3)
00:1c.3 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #4 (rev e3)
00:1d.0 USB controller: Intel Corporation Wildcat Point-LP USB EHCI Controller (rev 03)
00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03)
00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
00:1f.6 Signal processing controller: Intel Corporation Wildcat Point-LP Thermal Management Controller (rev 03)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5249 PCI Express Card Reader (rev 01)
02:00.0 Network controller: Broadcom Corporation BCM4352 802.11ac Wireless Network Adapter (rev 03)

The output of lsusb is

Bus 003 Device 002: ID 8087:8001 Intel Corp. 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 0bda:5682 Realtek Semiconductor Corp. 
Bus 001 Device 004: ID 04f3:20d0 Elan Microelectronics Corp. 
Bus 001 Device 003: ID 0a5c:216f Broadcom Corp. BCM20702A0 Bluetooth
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

The output of dmesg | egrep -i 'firm|blue' is

[    2.208427] Bluetooth: hci0: BCM: patching hci_ver=06 hci_rev=1000 lmp_ver=06 lmp_subver=220e
[    4.264423] Bluetooth: hci0 command 0x0a0a tx timeout
[   12.270801] Bluetooth: hci0: BCM: patch command 0a0a failed (-110)
[   14.272434] Bluetooth: hci0 command 0x1001 tx timeout
[   22.276858] Bluetooth: hci0: HCI_OP_READ_LOCAL_VERSION failed (-110)
[   29.373920] Bluetooth: hci0: BCM: patching hci_ver=06 hci_rev=1000 lmp_ver=06 lmp_subver=220e
[   31.429340] Bluetooth: hci0 command 0x0a0a tx timeout
[   39.431829] Bluetooth: hci0: BCM: patch command 0a0a failed (-110)
[   41.516546] Bluetooth: hci0 command 0x1001 tx timeout
[   49.518964] Bluetooth: hci0: HCI_OP_READ_LOCAL_VERSION failed (-110)

Dell XPS 13 9343 Ultrabook - Intel Core i7 5500 Broadwell, 13.3 "LED touchscreen 3200x1800 QHD +, RAM 8GB, Intel HD Graphics 5500, SSD 256 gigabytes, WiFi, Bluetooth 4.0, USB 3.0, backlit keyboard, Windows 8.1 64-bit MUI (2016)

enter image description here

Any idea or any solution pls?

Now is lsusb

[    1.883011] Bluetooth: Core ver 2.20
[    1.883030] Bluetooth: HCI device and connection manager initialized
[    1.883034] Bluetooth: HCI socket layer initialized
[    1.883036] Bluetooth: L2CAP socket layer initialized
[    1.883041] Bluetooth: SCO socket layer initialized
[    1.896582] Bluetooth: RFCOMM TTY layer initialized
[    1.896588] Bluetooth: RFCOMM socket layer initialized
[    1.896593] Bluetooth: RFCOMM ver 1.11
[    1.945389] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    1.945392] Bluetooth: BNEP filters: protocol multicast
[    1.945396] Bluetooth: BNEP socket layer initialized
[    2.027456] bluetooth hci0: Direct firmware load for brcm/BCM20702A0-0a5c-216f.hcd failed with error -2
[    2.027462] Bluetooth: hci0: BCM: patch brcm/BCM20702A0-0a5c-216f.hcd not found
Pierre.Vriens
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Dusan Robovsky
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  • Did you install firmware for Broadcom BT? – Pilot6 Feb 18 '16 at 18:16
  • I hope so, because the wifi works normally. Bluetooth function, but only 20%, so I tried to install firmware windows. It did not work.

    Then I tried this:

     – Dusan Robovsky Feb 18 '16 at 18:29
  • sudo apt-get update sudo apt-get install git git clone https://github.com/geyslan/configs.git cd configs/lib/firmware/brcm sudo cp BCM*.hcd /lib/firmware/brcm – Dusan Robovsky Feb 18 '16 at 18:29
  • There is firmware for another device there. You need to find the correct firmware for YOUR device. – Pilot6 Feb 18 '16 at 18:37
  • Where can I find this file? VID and PID This Done download: bcbtums-win8x86-brcm.inf MI lsusb output: 0a5c:216f Broadcom Corp. BCM20702A0 Bluetooth. – Dusan Robovsky Feb 18 '16 at 19:25
  • You can look for a newer Windows driver. But the problem is that most of Windows drivers are not extractable. You will need to install it on some Windows to get the firmware file. – Pilot6 Feb 18 '16 at 19:28
  • Please, here I have Windows and I can download. Just do not know exactly what to look for and I can not do hard reinstal. Help me step by step. Thanks – Dusan Robovsky Feb 18 '16 at 19:45
  • Find a Windows bluetooth driver that for sure supports your adapter. Install it to Windows and search the system for files BCM*.hex and bcbtums-win8x86-brcm.inf. After that use the solution to convert and install the firmware that I gave before. – Pilot6 Feb 18 '16 at 19:49
  • Ok, that means that if I have Ubuntu installed on the entire disk, you must reinstall Windows. It is so? – Dusan Robovsky Feb 18 '16 at 19:54
  • You can do it on another computer. Or try to find the firmware another way. Maybe someone has extracted it already. – Pilot6 Feb 18 '16 at 19:55
  • Find driver with .exe. How do I convert? – Dusan Robovsky Feb 18 '16 at 19:56
  • I found the firmware for you. Exe is no good. – Pilot6 Feb 18 '16 at 19:58
  • is this? http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=NYRN3&fileId=3426419621&osCode=WB64A&productCode=xps-13-9343-laptop&languageCode=EN&categoryId=NI – Dusan Robovsky Feb 18 '16 at 20:03
  • See the answer. Dell provides it in exe format that is hard to extract. I found an Asus driver as a zip. – Pilot6 Feb 18 '16 at 20:05
  • Is not it better to wait until April comes the official UBUNTU 16.04 LTS ... and then it solve? There may be some corrections – Dusan Robovsky Feb 18 '16 at 20:11
  • No. There is no way to get Broadcom firmware to Ubuntu because of legal issues. This device is supported but you need to install firmware yourself. – Pilot6 Feb 18 '16 at 20:15
  • You can find the converted firmware in this answer http://askubuntu.com/a/617518/167850 – Pilot6 Feb 18 '16 at 20:16
  • You think to install this: Broadcom Corporation - Bluetooth Controller - Micro size USB to Bluetooth Dongle Last Modified: 6/13/2014 Size: 1.3 MB

    Can be Architecture: x86 for 64-bit format?

     – Dusan Robovsky Feb 18 '16 at 20:26
  • You do not need to install anything anymore. You just need to copy the firmware and your built in adapter will work. Have you read my answer below? – Pilot6 Feb 18 '16 at 20:27
  • I'll try it according to the instructions you sent: http://askubuntu.com/a/617518/167850 – Dusan Robovsky Feb 18 '16 at 20:29
  • NO. That will not work for you. The second command will be different sudo cp -f BCM20702A0-0a5c-216f.hcd /lib/firmware/brcm/BCM.hcd – Pilot6 Feb 18 '16 at 20:31
  • wget https://www.dropbox.com/s/r2pb41rhx65t9zi/BCM20702A0-0a5c-216f.hcd sudo cp -f BCM20702A0-0a5c-216f.hcd /lib/firmware/brcm/BCM.hcd sudo modprobe -r btusb sudo modprobe btusb – Dusan Robovsky Feb 18 '16 at 20:36
  • If that does not work right away, power off the laptop and power on, not just reboot. – Pilot6 Feb 18 '16 at 20:36
  • install like this? – Dusan Robovsky Feb 18 '16 at 20:36
  • This is correct. – Pilot6 Feb 18 '16 at 20:37
  • You're the best !!!! Bluetooth works. But, you can not connect with the phone. And recognize the phone only when you restart the comp. – Dusan Robovsky Feb 18 '16 at 21:04
  • Thus he worked before that, before I tried some fixes – Dusan Robovsky Feb 18 '16 at 21:05
  • You needed to restart it once to change the firmware. Did you power off? – Pilot6 Feb 18 '16 at 21:07
  • Yes, look up mi mail....new lsusb – Dusan Robovsky Feb 18 '16 at 21:12
  • OK. I made a mistake. You have an older kernel. Run sudo cp /lib/firmware/brcm/BCM.hcd /lib/firmware/brcm/BCM20702A0-0a5c-216f.hcd – Pilot6 Feb 18 '16 at 21:14
  • You need to rename the file from BCM.hcd to BCM20702A0-0a5c-216f.hcd with the prevoius command. – Pilot6 Feb 18 '16 at 21:17
  • only this? and power of again? – Dusan Robovsky Feb 18 '16 at 21:17
  • Yes. Older kernels require that file name, newer just BCM.hcd. – Pilot6 Feb 18 '16 at 21:17
  • WORKS !!!! Just afraid that with the new Ubuntu 16.06, it will be exactly the same, if not worse. Kernel will support 14.00. So setting Bluethoot, Wifi, Tauchpad. – Dusan Robovsky Feb 18 '16 at 21:30
  • If you upgrade to 16.04, the other file will be used. So it will be OK. You should have both files now. – Pilot6 Feb 18 '16 at 21:31
  • Thank you very much for your patience. I hope I can turn to ask you something, when I need help. – Dusan Robovsky Feb 18 '16 at 21:32

1 Answers1

1

Download this driver.

It has firmware for your adapter.

Then convert it using this answer.

The firmware file for your adapter is BCM20702A1_001.002.014.1443.1572.hex.

Convert it to BCM20702A0-0a5c-216f.hcd and copy to /lib/firmware/brcm if you have kernels 3.13, 3.16 or 3.19.

If you have kernel 4.2, convert it to BCM.hcd.

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