Intel wireless not working at all

Question

To start off I am very new to Ubuntu so when explaining do not use shortcuts please because I will not understand. So I installed Ubuntu 15.10 on my Hp Envy and the wireless card is not working. I have been hassling with it all day and I'm finally giving in to making a forum post. The Card is a Intel 7265 Wireless AC(revision61). I am currently attempting to install a newer firmware for it that I downloaded from intels website but I can not for the life of me figure out how to get the file into the firmware folder. So basically I'm making a plea to help me get the firmware installed and if that doesn't work provide more insight before I say goodbye to Ubuntu. Thanks in advance!

lspci -knn | grep Net -A2
02:00.0 Network controller [0280]: Intel Corporation Wireless 7265 [8086:095a] (rev 61)
    Subsystem: Intel Corporation Dual Band Wireless-AC 7265 [8086:5010]
    Kernel driver in use: iwlwifi

Rfkill List
0: acer-wireless: Wireless LAN
    Soft blocked: yes
    Hard blocked: no
1: hci0: Bluetooth
    Soft blocked: yes
    Hard blocked: no
2: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no

dmesg | grep iwlwifi

[    2.089673] iwlwifi 0000:02:00.0: Unsupported splx structure
[    2.092497] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-15.ucode failed with error -2
[    2.093049] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-14.ucode failed with error -2
[    2.113852] iwlwifi 0000:02:00.0: loaded firmware version 25.30.13.0 op_mode iwlmvm
[    2.148273] iwlwifi 0000:02:00.0: Detected Intel(R) Dual Band Wireless AC 7265, REV=0x210
[    2.149810] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[    2.150242] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[    2.240713] iwlwifi 0000:02:00.0 wlp2s0: renamed from wlan0
[   14.008741] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[   14.009388] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[   14.070823] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[   14.071356] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled

After sudo modprobe -r acer_wmi

rfkill list
1: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
2: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no

Please [edit] your question and add output of lspci -knn | grep Net -A2; rfkill list terminal command. — Pilot6, Feb 24 '16 at 09:14
Run sudo rfkill unbloack all. If that does not help, post output of dmseg | grep iwlwifi TO YOUR QUESTION. — Pilot6, Feb 24 '16 at 20:02
But it looks like you did not enable wireless in Network Manager. — Pilot6, Feb 24 '16 at 20:06
@pilot6 rfkill unblock all did not work. It just turns on bluetooth. When I try to turn it on in network manager nothing happens or it just switches to off immediately. — airplane, Feb 24 '16 at 20:24
@Pilot6 I tried sudo modprobe and rkill unblock and it did not work, but my airplane mode button on my keyboard started working for wifi also and bluetooth. Is it a bug because it is specific to Acer model computers? — airplane, Feb 24 '16 at 20:34
It should work now. Enable it in Network manager. Do you see wireless APs? — Pilot6, Feb 24 '16 at 20:39
I only see my phone that I tried using as a hotspot awhile back but didnt work. I also got an internal error after i rebooted the computer referrring to the network manager. I checked rfkill list and acer -wmi is back so I will try the permanent method you posted — airplane, Feb 24 '16 at 20:44

Pilot6 · Accepted Answer · 2016-02-24T20:40:50.887

2

Try to disable acer_wmi module by running:

sudo modprobe -r acer_wmi
sudo rfkill unblock all

To set it permanently run this command:

sudo tee /etc/modprobe.d/blacklist-acer-wmi.conf <<< "blacklist acer_wmi"

edited Feb 24 '16 at 20:40

answered Feb 24 '16 at 20:27

Pilot6

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IT WORKS. I just rebooted again and everything works flawlessly now. Its detecting access points now and im connected to mine! Thank you so much for the help I appreciate it! – airplane Feb 24 '16 at 21:04
So you can accept the answer by clicking the check sign at the left to show that it works. – Pilot6 Feb 24 '16 at 21:09
And I suggest reporting this bug to launchpad. – Pilot6 Feb 24 '16 at 21:09

Intel wireless not working at all

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