-1

I can't get my wifi to work on my laptop dual boot W10 / U16.04

Apologies for the post formating mess I really don't understand how to do it right.

Also I am really new to Ubuntu, I posted all these reports because I found them in other posts but I don't understand what all this means so if you can help, please don't hesitate to "explain like I'm 5" !

  • Secure boot is disabled

  • sudo lshw -C network result :

    -network DISABLED    
   description: Wireless interface
   product: QCA6174 802.11ac Wireless Network Adapter
   vendor: Qualcomm Atheros
   physical id: 0
   bus info: pci@0000:07:00.0
   logical name: wlp7s0
   version: 32
   serial: 30:52:cb:17:6d:6f
   width: 64 bits
   clock: 33MHz
   capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
   configuration: broadcast=yes driver=ath10k_pci driverversion=4.4.0-22-generic firmware=WLAN.RM.2.0-00180-QCARMSWPZ-1 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn
   resources: irq:130 memory:64000000-641fffff

*-network

   description: Ethernet interface
   product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
   vendor: Realtek Semiconductor Co., Ltd.
   physical id: 0
   bus info: pci@0000:08:00.0
   logical name: enp8s0
   version: 15
   serial: 30:65:ec:8c:30:ae
   size: 1Gbit/s
   capacity: 1Gbit/s
   width: 64 bits
   clock: 33MHz
   capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
   configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8168h-2_0.0.2 02/26/15 ip=192.168.0.14 latency=0 link=yes multicast=yes port=MII speed=1Gbit/s
   resources: irq:125 ioport:3000(size=256) memory:64204000-64204fff memory:64200000-64203fff

  • lspci result : lspci 00:00.0 Host bridge: Intel Corporation Sky Lake Host Bridge/DRAM Registers (rev 07)

    00:01.0 PCI bridge: Intel Corporation Sky Lake PCIe Controller (x16) (rev 07)

00:02.0 VGA compatible controller: Intel Corporation Skylake Integrated Graphics (rev 06)

00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)

00:15.0 Signal processing controller: Intel Corporation Sunrise Point-H LPSS I2C Controller #0 (rev 31)

00:15.1 Signal processing controller: Intel Corporation Sunrise Point-H LPSS I2C Controller #1 (rev 31)

00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)

00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA Controller [AHCI mode] (rev 31)

00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #3 (rev f1)

00:1c.3 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #4 (rev f1)

00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)

00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)

00:1f.3 Multimedia audio controller: Intel Corporation Sunrise Point-H HD Audio (rev 31)

00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)

01:00.0 3D controller: NVIDIA Corporation GM107M [GeForce GTX 950M] (rev a2)

07:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)

08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)

  • dmsg (part of it, I though it was relevant) :

     ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/cal-pci-0000:07:00.0.bin failed with error -2

[    4.101045] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2

[    4.101047] ath10k_pci 0000:07:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2

[    4.183309] ath10k_pci 0000:07:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/board-2.bin failed with error -2

[    6.303701] ath10k_pci 0000:07:00.0: qca6174 hw3.2 (0x05030000, 0x00340aff sub 11ad:0807) fw WLAN.RM.2.0-00180-QCARMSWPZ-1 fwapi 4 bdapi 1 htt-ver 3.26 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1 features wowlan,ignore-otp,no-4addr-pad

[   23.026402] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11

[   29.026593] ath10k_pci 0000:07:00.0: could not suspend target (-11)

[   34.338591] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11

[   40.338766] ath10k_pci 0000:07:00.0: could not suspend target (-11)

[   56.258875] ath10k_pci 0000:07:00.0: failed to set tx-chainmask: -11, req 0x3

[   59.259040] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11

[   65.259136] ath10k_pci 0000:07:00.0: could not suspend target (-11)

[   70.567077] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11

[   76.567181] ath10k_pci 0000:07:00.0: could not suspend target (-11)

[   91.182668] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11

[   97.173662] ath10k_pci 0000:07:00.0: could not suspend target (-11)

[  102.485792] ath10k_pci 0000:07:00.0: failed to set tx-chainmask: -11, req 0x3

[  105.484591] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11

[  111.485134] ath10k_pci 0000:07:00.0: could not suspend target (-11)

[  126.159205] ath10k_pci 0000:07:00.0: failed to set tx-chainmask: -11, req 0x3

[  129.160032] ath10k_pci 0000:07:00.0: failed to set arp ac override parameter: -11

[  135.161492] ath10k_pci 0000:07:00.0: could not suspend target (-11)

[  140.470451] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11

[  146.471285] ath10k_pci 0000:07:00.0: could not suspend target (-11)

[  161.169183] ath10k_pci 0000:07:00.0: failed to enable dynamic BW: -11

  • rfkill list all :

    0: hci0: Bluetooth

Soft blocked: no
Hard blocked: no

1: acer-wireless: Wireless LAN

Soft blocked: no
Hard blocked: no

2: phy0: Wireless LAN

Soft blocked: no
Hard blocked: no
Mostafa Ahangarha
  • 4,408
Lakston
  • 1

1 Answers1

0

First you reboot your computer and then,

Update your computer with following command:

sudo apt-get update && dist-upgrade

https://packages.debian.org/sid/firmware-atheros

https://packages.debian.org/sid/initramfs-tools

Download these two packages and install them using dpkg command, so your command should look like this:

sudo dpkg -i initramfs-tools_0.125_all.deb

sudo dpkg -i firmware-atheros_20160110-1_all.deb

after running these above two mentioned commands,your wifi should work, if not try rebooting once.

Community
  • 1
  • I get erros when trying to install the packages :

    dpkg: regarding initramfs-tools_0.125_all.deb containing initramfs-tools:

    initramfs-tools breaks upstart upstart (version 1.13.2-0ubuntu21) is present and installed.

    dpkg: error processing archive initramfs-tools_0.125_all.deb (--install):

    installing initramfs-tools would break upstart, and deconfiguration is not permitted (--auto-deconfigure might help) Errors were encountered while processing: initramfs-tools_0.125_all.deb

     – Lakston May 14 '16 at 11:40
  • you try this i'm not sure how to use this command because right now i'm ain't in system which uses apt/dpkg as package manager. Type this command sudo dpkg -iB initramfs-tools_0.125_all.deb and sudo dpkg -i firmware-atheros_20160110-1_all.deb if that didn't work try -B instead of -iB in case of first command, if you get similar type of command then once you try the second command with -iB instead of -i, if still problem persists you make a comment here by showing errors. –  May 14 '16 at 23:26