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I've been trying to install Mendeley on ubuntu 16.04. I followed the installation guide on their website but it simply doesn't start. The icon appears when I run it and in 3 seconds it disappears. Any thoughts?

Output of running mendeleydesktop in terminal

Unable to use Qt libraries in /usr/lib/x86_64-linux-gnu. Some components are missing:
 /usr/lib/x86_64-linux-gnu/libQtWebKit.so.4 To run Mendeley Desktop you may need to install the QtWebKit and QtSvg packages provided by your Linux distribution. Using bundled SSL runtime libraries /usr/bin/../../opt/mendeleydesktop/bin/mendeleydesktop: error while loading shared libraries: libgstapp-0.10.so.0: cannot open shared object file: No such file or directory
amc
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manutsa
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  • Could you please add the project URL and the package-name to your original post (by editing it). i can't find any package called mendeley in the 16.04 repository. I assume you are talking about https://www.mendeley.com/ – dufte Jun 01 '16 at 07:28
  • If an application seems to crash it often helps to start it from a terminal/commandline. The advantage might be that it outputs some error code or similar which might be a good starting point on the search for a solution. – dufte Jun 01 '16 at 07:31
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    It starts here properly on 16.04 and displays a login dialog with register and signin option. – dufte Jun 01 '16 at 07:33
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    Works for me too on gnome-1604, open a terminal and run mendeleydesktop and add any and all output to the question. – Mark Kirby Jun 01 '16 at 08:05
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    Instructions at https://www.mendeley.com/download-mendeley-desktop/ubuntu/instructions/ work for me on Ubuntu 16.04. – edwinksl Jun 01 '16 at 08:36
  • So I get this when I run the command from the terminal: Unable to use Qt libraries in /usr/lib/x86_64-linux-gnu. Some components are missing: /usr/lib/x86_64-linux-gnu/libQtWebKit.so.4 To run Mendeley Desktop you may need to install the QtWebKit and QtSvg packages provided by your Linux distribution. Using bundled SSL runtime libraries /usr/bin/../../opt/mendeleydesktop/bin/mendeleydesktop: error while loading shared libraries: libgstapp-0.10.so.0: cannot open shared object file: No such file or directory – manutsa Jun 01 '16 at 15:03
  • Add output to the question please, it is hard to read in comments, I did it for you this time. – Mark Kirby Jun 01 '16 at 15:24

4 Answers4

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Open a terminal and run

sudo apt-get install libqtsvg4-perl libqtwebkit4

I had this exact error and after Mark Kirby's answer I still had the problem. After running the above, now Mendeley launches and syncs all my data (yeah!).

What I don't know is if it was just what I wrote above or if you need this and also Mark Kirby's answer both.

Source of answer: http://ubuntuforum-br.org/index.php?topic=120046.0

John
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You seem to be missing some dependencies qtwebkit and qtsvg

Open a terminal and run

sudo apt install qt4-dev-tools

Now try to run it again.

Mark Kirby
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  • got this: 'libqt5webkit5 is already the newest version' – manutsa Jun 01 '16 at 19:47
  • Try this updated version. – Mark Kirby Jun 01 '16 at 19:55
  • I have the exact same error as the OP. This did not fix it. It did install the tools but the error I get is still the same (as in the question). Any other ideas? – John Jun 02 '16 at 12:02
  • I took this from stack overflow in case this did not work, run sudo apt-get install libgstreamer0.10-dev libgstreamer-plugins-base0.10-dev @John Same error but different app http://stackoverflow.com/questions/26869830/genymotion-error-in-ubuntu-14-04-lts – Mark Kirby Jun 02 '16 at 12:04
  • Thanks @MarkKirby. After applying my answer it's working. I'm not sure if your extra solution would have also done the trick (also like the OP, I'm quite the newbie). – John Jun 02 '16 at 12:11
  • Glad it worked at @John this was a pain of a question to get fixed, many solutions did not work, it is good to have multiple solutions to cover different situations :) – Mark Kirby Jun 02 '16 at 12:13
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To install the minimum requirements on Ubuntu 16.04 follow:

sudo apt-get install libqtwebkit4 libqt4-svg
amc
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Max Amiri
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I can't comment on the answer because I don't have enough reputation points. I just wanted to say that the answer didn't work for me but installing gdebi

sudo apt install gdebi

from 16.04 Cannot install anything from Ubuntu Software center and installing through gdebi by right clicking the .deb file and opening with gdebi worked fine.

Also if you mess up the install (like I did) you can re-install using gdebi.

abdnChap
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