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Error mounting /dev/sda2 at /media/lubia/Media: Command-line 

mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sda2" "/media/lubia/Media"'
exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).

Metadata kept in Windows cache, refused to mount.

Failed to mount '/dev/sda2': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume read-only with the 'ro' mount option.
snoop
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Edwin Lubia
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  • Welcome to Ask Ubuntu! Searching for your error message immediately shows several results including the duplicate above. You should consider searching before asking a new question. If, instead, your question is substantially different from the aforementioned one, please clarify what is different in your case. Thank you. – Andrea Lazzarotto Aug 23 '16 at 11:09

1 Answers1

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You need to turn off fast boot and hibernation in Windows. Next, once you're in Windows, run this in an administrative console window:

chkdsk /f C:

(assuming sda2 is C:)

It'll tell you that you can't do that on a running Windows OS (if this is the C: drive) and ask if you wish to run it at boot time. Say yes. Once the sda2 partition has a clean file system, you'll be able to mount it in Ubuntu.

Of course, another question might be... do you need to mount this partition in Ubuntu?

Andrea Lazzarotto
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heynnema
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