Open a terminal window and type in
sudo apt-get update
sudo apt-get upgrade
sudo do-release-upgrade
Enter your admin password when prompted.
Note, the update and upgrade are to ensure your system is up to date before doing the release upgrade.
If the above doesn't work, ensure update-manager-core
is installed in terminal with sudo apt-get install update-manager-core
.
Using the GUI, launch Software Updater
and click on the settings button.
Click on the update tab, it should look like this

Make sure the option on the bottom is selected as seen in the picture (long-term support version). Apply changes and check for upgrades again.