I have upgraded my Kubuntu to 16.04. Ever since then, I cannot shutdown my session at once. When I choose the menu option, everything goes as expected at first. However, some 5 seconds after my HP Probook 4340s is turned off, it starts again as if the power button has been pressed again (and it was not).
The laptop-mode-tools
installation has not helped, nor did grub settings' modifications ("acpi=noirq
"/"acpi=force
" and "apm=power_off
"). The Wake-on-LAN setting in BIOS is also turned off.
When studying the journalctl
log from shutdown and start procedures also did not show anything suspicious.
I do not think that the problem is related to hardware, since it had not occurred in previous versions of (K)Ubuntu.
Where could be the problem? What else shall I check?
Output of sudo lshw -sanitize
:
computer
description: Notebook
product: HP ProBook 4340s (H5U94ES#BCM)
vendor: Hewlett-Packard
version: A1019D110B
serial: [REMOVED]
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 vsyscall32
configuration: boot=normal chassis=notebook family=103C_5336AN G=N L=BUS B=HP S=PRO sku=H5U94ES#BCM uuid=[REMOVED]
*-core
description: Motherboard
product: 17F0
vendor: Hewlett-Packard
physical id: 0
version: KBC Version 58.20
serial: [REMOVED]
*-firmware
description: BIOS
vendor: Hewlett-Packard
physical id: b
version: 68IRR Ver. F.43
date: 10/07/2013
size: 64KiB
capacity: 5056KiB
capabilities: pci pcmcia upgrade shadowing cdboot bootselect edd int5printscreen int9keyboard int14serial int17printer acpi usb smartbattery biosbootspecification netboot uefi
*-cpu
description: CPU
product: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz
vendor: Intel Corp.
physical id: 0
bus info: cpu@0
version: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz
serial: [REMOVED]
slot: U3E1
size: 2399MHz
capacity: 4GHz
width: 64 bits
clock: 100MHz
capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer xsave lahf_lm epb tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms xsaveopt dtherm arat pln pts cpufreq
configuration: cores=2 enabledcores=2 threads=2
*-cache:0
description: L1 cache
physical id: 2
slot: Unknown
size: 32KiB
capacity: 32KiB
capabilities: internal write-through instruction
configuration: level=1
*-cache:1
description: L2 cache
physical id: 3
slot: Unknown
size: 256KiB
capacity: 256KiB
capabilities: internal write-through unified
configuration: level=2
*-cache:2
description: L3 cache
physical id: 4
slot: Unknown
size: 2MiB
capacity: 2MiB
capabilities: internal write-back unified
configuration: level=3
*-cache
description: L1 cache
physical id: 1
slot: Unknown
size: 32KiB
capacity: 32KiB
capabilities: internal write-through data
configuration: level=1
*-memory
description: System Memory
physical id: 5
slot: System board or motherboard
size: 4GiB
*-bank:0
description: DIMMProject-Id-Version: lshwReport-Msgid-Bugs-To: FULL NAME <EMAIL@ADDRESS>POT-Creation-Date: 2009-10-08 14:02+0200PO-Revision-Date: 2012-02-05 00:26+0000Last-Translator: Andi Chandler <Unknown>Language-Team: English (United Kingdom) <en_GB@li.org>MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2016-06-27 17:08+0000X-Generator: Launchpad (build 18115) [empty]
physical id: 0
slot: Bottom-Slot 1(top)
*-bank:1
description: SODIMM DDR3 Synchronous 1600 MHz (0,6 ns)
product: HMT351S6EFR8A-PB
vendor: Hynix/Hyundai
physical id: 1
serial: [REMOVED]
slot: Bottom-Slot 2(under)
size: 4GiB
width: 64 bits
clock: 1600MHz (0.6ns)
*-pci
description: Host bridge
product: 3rd Gen Core processor DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: pci@0000:00:00.0
version: 09
width: 32 bits
clock: 33MHz
configuration: driver=ivb_uncore
resources: irq:0
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:31 memory:d0000000-d03fffff memory:c0000000-cfffffff ioport:3000(size=64)
*-usb:0
description: USB controller
product: 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2
vendor: Intel Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci cap_list
configuration: driver=ehci-pci latency=0
resources: irq:16 memory:d0919000-d09193ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 4.4.0-45-generic ehci_hcd
physical id: 1
bus info: usb@1
logical name: usb1
version: 4.04
capabilities: usb-2.00
configuration: driver=hub slots=2 speed=480Mbit/s
*-usb
description: USB hub
product: Integrated Rate Matching Hub
vendor: Intel Corp.
physical id: 1
bus info: usb@1:1
version: 0.00
capabilities: usb-2.00
configuration: driver=hub slots=6 speed=480Mbit/s
*-usb:0
description: Mouse
product: 2.4G Wireless Mouse
vendor: Genius
physical id: 2
bus info: usb@1:1.2
version: 1.00
capabilities: usb-1.10
configuration: driver=usbhid maxpower=50mA speed=12Mbit/s
*-usb:1
description: Video
product: HP HD Webcam [Fixed]
vendor: DDEJL01BI3P5J0
physical id: 3
bus info: usb@1:1.3
version: 24.02
capabilities: usb-2.00
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
*-multimedia
description: Audio device
product: 7 Series/C210 Series Chipset Family High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@0000:00:1b.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:33 memory:d0910000-d0913fff
*-pci:0
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 1
vendor: Intel Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:24 ioport:4000(size=4096) memory:d0800000-d08fffff ioport:bf200000(size=2097152)
*-pci:1
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 3
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:25 ioport:5000(size=4096) memory:d0700000-d07fffff ioport:bf400000(size=2097152)
*-generic:0
description: System peripheral
product: SD/MMC Host Controller
vendor: JMicron Technology Corp.
physical id: 0
bus info: pci@0000:02:00.0
version: 30
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list rom
configuration: driver=sdhci-pci latency=0
resources: irq:18 memory:d0703000-d07030ff memory:d0710000-d071ffff
*-generic:1 UNCLAIMED
description: SD Host controller
product: Standard SD Host Controller
vendor: JMicron Technology Corp.
physical id: 0.2
bus info: pci@0000:02:00.2
version: 30
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi cap_list
configuration: latency=0
resources: memory:d0702000-d07020ff
*-generic:2
description: System peripheral
product: MS Host Controller
vendor: JMicron Technology Corp.
physical id: 0.3
bus info: pci@0000:02:00.3
version: 30
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=jmb38x_ms latency=0
resources: irq:18 memory:d0701000-d07010ff
*-pci:2
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 4
vendor: Intel Corporation
physical id: 1c.3
bus info: pci@0000:00:1c.3
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:26 ioport:6000(size=4096) memory:d0600000-d06fffff ioport:bf600000(size=2097152)
*-network
description: Wireless interface
product: RT3290 Wireless 802.11n 1T/1R PCIe
vendor: Ralink corp.
physical id: 0
bus info: pci@0000:03:00.0
logical name: wlan0
version: 00
serial: [REMOVED]
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=rt2800pci driverversion=4.4.0-45-generic firmware=0.37 ip=[REMOVED] latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
resources: irq:19 memory:d0610000-d061ffff
*-generic UNCLAIMED
description: Bluetooth
product: RT3290 Bluetooth
vendor: Ralink corp.
physical id: 0.1
bus info: pci@0000:03:00.1
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: latency=0
resources: memory:d0600000-d060ffff
*-pci:3
description: PCI bridge
product: 7 Series/C210 Series Chipset Family PCI Express Root Port 6
vendor: Intel Corporation
physical id: 1c.5
bus info: pci@0000:00:1c.5
version: c4
width: 32 bits
clock: 33MHz
capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:27 ioport:2000(size=4096) memory:d0500000-d05fffff ioport:d0400000(size=1048576)
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:04:00.0
logical name: eth0
version: 07
serial: [REMOVED]
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168e-3_0.0.4 03/27/12 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:29 ioport:2000(size=256) memory:d0404000-d0404fff memory:d0400000-d0403fff
*-usb:1
description: USB controller
product: 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1
vendor: Intel Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci cap_list
configuration: driver=ehci-pci latency=0
resources: irq:16 memory:d0918000-d09183ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 4.4.0-45-generic ehci_hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 4.04
capabilities: usb-2.00
configuration: driver=hub slots=2 speed=480Mbit/s
*-usb
description: USB hub
product: Integrated Rate Matching Hub
vendor: Intel Corp.
physical id: 1
bus info: usb@2:1
version: 0.00
capabilities: usb-2.00
configuration: driver=hub slots=6 speed=480Mbit/s
*-isa
description: ISA bridge
product: HM76 Express Chipset LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
*-storage
description: SATA controller
product: 7 Series Chipset Family 6-port SATA Controller [AHCI mode]
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@0000:00:1f.2
version: 04
width: 32 bits
clock: 66MHz
capabilities: storage msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:30 ioport:3068(size=8) ioport:3074(size=4) ioport:3060(size=8) ioport:3070(size=4) ioport:3040(size=32) memory:d0917000-d09177ff
*-usb:2
description: USB controller
product: 7 Series/C210 Series Chipset Family USB xHCI Host Controller
vendor: Intel Corporation
physical id: 14
bus info: pci@0000:00:14.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:28 memory:d0900000-d090ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 4.4.0-45-generic xhci-hcd
physical id: 0
bus info: usb@4
logical name: usb4
version: 4.04
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 4.4.0-45-generic xhci-hcd
physical id: 1
bus info: usb@3
logical name: usb3
version: 4.04
capabilities: usb-2.00
configuration: driver=hub slots=4 speed=480Mbit/s
*-communication
description: Communication controller
product: 7 Series/C210 Series Chipset Family MEI Controller #1
vendor: Intel Corporation
physical id: 16
bus info: pci@0000:00:16.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:32 memory:d0914000-d091400f
*-scsi:0
physical id: 2
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: KINGSTON SV300S3
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: BBF0
serial: [REMOVED]
size: 111GiB (120GB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5 guid=45862143-dabb-42c0-8676-e46142550597 logicalsectorsize=512 sectorsize=512
*-volume:0
description: Windows FAT volume
vendor: mkfs.fat
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
logical name: /boot/efi
version: FAT32
serial: [REMOVED]
size: 510MiB
capacity: 511MiB
capabilities: boot fat initialized
configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro state=mounted
*-volume:1
description: EXT4 volume
vendor: Linux
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
logical name: /
version: 1.0
serial: [REMOVED]
size: 107GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
configuration: created=2016-01-02 20:08:37 filesystem=ext4 lastmountpoint=/ modified=2016-12-16 16:01:22 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,commit=600,data=ordered mounted=2016-12-16 16:01:23 state=mounted
*-volume:2
description: Linux swap volume
vendor: Linux
physical id: 3
bus info: scsi@0:0.0.0,3
logical name: /dev/sda3
version: 1
serial: [REMOVED]
size: 3975MiB
capacity: 3975MiB
capabilities: nofs swap initialized
configuration: filesystem=swap pagesize=4095
*-scsi:1
physical id: 3
logical name: scsi1
capabilities: emulated
*-disk
description: ATA Disk
product: Hitachi HTS54505
vendor: Hitachi
physical id: 0.0.0
bus info: scsi@1:0.0.0
logical name: /dev/sdb
version: A7A0
serial: [REMOVED]
size: 465GiB (500GB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5 guid=0452c726-09ff-44f5-9609-74448ff309e4 logicalsectorsize=512 sectorsize=4096
*-volume:0
description: Windows FAT volume
vendor: mkfs.fat
physical id: 1
bus info: scsi@1:0.0.0,1
logical name: /dev/sdb1
version: FAT32
serial: [REMOVED]
size: 510MiB
capacity: 511MiB
capabilities: boot fat initialized
configuration: FATs=2 filesystem=fat name=EFI System Partition
*-volume:1
description: EXT4 volume
vendor: Linux
physical id: 2
bus info: scsi@1:0.0.0,2
logical name: /dev/sdb2
version: 1.0
serial: [REMOVED]
size: 48GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink extents ext4 ext2 initialized
configuration: created=2015-08-17 11:04:43 filesystem=ext4 lastmountpoint=/ modified=2016-11-27 19:53:10 mounted=2016-11-27 13:25:58 state=clean
*-volume:2
description: Linux swap volume
vendor: Linux
physical id: 3
bus info: scsi@1:0.0.0,3
logical name: /dev/sdb3
version: 1
serial: [REMOVED]
size: 3975MiB
capacity: 3975MiB
capabilities: nofs swap initialized
configuration: filesystem=swap pagesize=4095
*-volume:3
description: EXT4 volume
vendor: Linux
physical id: 4
bus info: scsi@1:0.0.0,4
logical name: /dev/sdb4
logical name: /media/michalzarnay/a819df4f-5352-4e68-a7e3-21d400af45a8
version: 1.0
serial: [REMOVED]
size: 412GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized
configuration: created=2016-01-03 20:56:34 filesystem=ext4 lastmountpoint=/media/michalzarnay/a819df4f-5352-4e68-a7e3-21d400af45a8 modified=2016-12-17 11:05:53 mount.fstype=ext4 mount.options=rw,nosuid,nodev,relatime,commit=600,data=ordered mounted=2016-12-17 11:05:53 state=mounted
*-battery
product: RC06051
vendor: 11-85
physical id: 1
slot: Primary
capacity: 50970mWh
configuration: voltage=10,8V
upstart
replaced withsystemd
in 16.04. To check, on boot select advanced options then (upstart). see if it does shutdown correctly. – user.dz Nov 30 '16 at 23:33sudo lshw -sanitize
, so we can compare with other cases . Also, have you triedacpi=off
as explained https://wiki.ubuntu.com/DebuggingACPI ?acpi=off
is to disable ACPI support completely. If we couldn't resolve it, you have to go with bug report against linux kernel as explained in same page. Then add a link to the bug report so I can follow with you. – user.dz Dec 17 '16 at 12:48acpi=off
was tested and it did not help: when turned on, the shutdown sequence stopped on the Kubuntu logo shining and the notebook did not turn off until I have pushed the on/off button. Some 5 seconds after, as usual, the automatic start has occurred again. Can you please write me in what page to file the bug? Theubuntu-bug
way does not seem to me to be the right way. I have the necessary report files ready. – michal_za Dec 18 '16 at 13:56ubuntu-bug linux
, it will collect additional info. then click send, it will open web browser on launchpad site. less then a minute it will ask you to fill the subject & description of the bug. Then upload those APCI related outputs. BTW, There is a newer BIOS firmware for this model released in May 2016 (current one is from 2013), project developers may ask you upgrade it, and also test last upstream kernel. – user.dz Dec 18 '16 at 14:33file-roller
in 16.04 and got these files https://paste.ubuntu.com/23670363/ – user.dz Dec 22 '16 at 22:05rt2800pci
. I could find only workarounds like switching off wifi on with shutdown process as in https://unix.stackexchange.com/a/296823/12209 , some other answers in AU suggest installing modiffiedrt*sta
DKMS driver and blacklistrt*pci
from kernel package, method explained in https://askubuntu.com/a/253660/26246 . – user.dz Jan 01 '17 at 12:04linux
package). I couldn't find any bug report about this issue, see https://bugs.launchpad.net/ubuntu/+source/linux?field.searchtext=ralink&search=Search – user.dz Jan 01 '17 at 12:09