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Error mounting /dev/sda5 at /media/highpana/OS: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sda5" "/media/highpana/OS"' exited with non-zero exit status 14: The disk contains an unclean file system (0, 0).
Metadata kept in Windows cache, refused to mount.
Failed to mount '/dev/sda5': Operation not permitted
The NTFS partition is in an unsafe state. Please resume and shutdown
Windows fully (no hibernation or fast restarting), or mount the volume
read-only with the 'ro' mount option.
(udisks-error-quark, 0)
terdon
  • 100,812
Raza
  • 1

2 Answers2

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Try to read the error message, the last part say:

Please resume and shutdown Windows fully (no hibernation or fast restarting), or mount the volume read-only with the 'ro' mount option.

Just choose one of those options, and your mount will succeed.

Soren A
  • 6,799
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Probably you didn't shutdown Windows last time but you hibernate it (fast boot option): just restart on Windows and shutdown it with shutdown /s in cmd. (to open cmd right click on windows icon and click on open prompt as administrator)

user627407
  • 31