Problem with installing Ubuntu on ASUS N552VX

Question

I have problem with installing Ubuntu. I have downloaded Ubuntu 16.10 and installed it via a USB drive. I have Windows 10, and I want to install it beside Windows. When I choose install Ubuntu it stuck in Ubuntu logo and everything stops. The only way is turn off laptop manually. Is there any solution for this?

I selected try Ubuntu and it entered in Ubuntu but my laptop fan started work fast and it doesn't stop.

Thanks.

"Have you switched off secure boot", window machines have a setting that might prevent install of Ubuntu. Turn that off and see if you can install. And its done in the BIOS. — George Udosen, Jan 02 '17 at 17:54
I did a Google search on ubuntu asus n552vx and found a number of hits describing the same symptoms, but no solutions. I therefore suspect a hardware incompatibility. You might try the pre-release build of Ubuntu 17.04, in the hopes that it fixes the problem, but that is a long shot. Beyond that, I suggest you file a bug report. There's also a long question and answers about dealing with Ubuntu freezes. — Rod Smith, Jan 02 '17 at 23:40
What's your computer's firmware? UEFI, or csma, ensure that you install Your ubuntu with the same firmware you installed your windows 10. And furthermore, switch off secure boot. — shaddyshad, Jan 02 '17 at 17:34
it is UEFI and my windows 10 is installed in the same framware — Mohammad khalifeh, Jan 02 '17 at 17:44
And is that the same way you are installing Ubuntu? have you done the image uefi settings? — shaddyshad, Jan 02 '17 at 17:51
it works when i select try ubuntu but my fan start working fast and it not stop until shutdown computer — Mohammad khalifeh, Jan 02 '17 at 17:55
what's your PC specifications, RAM, CPU speed and number of cores? — shaddyshad, Jan 02 '17 at 18:01
i didnt try lgacy mode because in boot setup there is no option to switch between uefi and lagacy — Mohammad khalifeh, Jan 02 '17 at 18:15
Try and switch legacy mode off and try reinstalling, or live booting — shaddyshad, Jan 02 '17 at 18:16
no it does installed in uefi it doesnt change in lagacy either.. it stuck when i press ctrl+alt+delete it says scsi host4 pm trying activate but the host 4 child device is not activated — Mohammad khalifeh, Jan 02 '17 at 18:42
i managed to install ubuntu with this answer http://askubuntu.com/questions/721569/ubuntu-15-10-gets-stuck-during-install-black-screen-and-6700hq-bug-soft-lockup but when i installed it .,i should write ni=omodeset every time my laptop boot up.and my graphic is not loaded — Mohammad khalifeh, Jan 02 '17 at 18:46
This problem encountered to me after the update of the windows 10 creators edition. Sometimes it helps to load windows and reboot to linux afterwards - but I could not prove any corellation yet. From my observations the problem seems to be related to the nvidia graphics card. Booting into the rescue mode worked for me every time. — 0x0me, Jun 02 '17 at 08:23

score 5 · Accepted Answer · edited Jan 21 '17 at 21:19

I have solved the problem:):)

Update the bios.
Download the latest BIOS, I uses the BIOS 300. https://www.asus.com/Notebooks/VivoBook-Pro-N552VX/HelpDesk_Manual/ https://www.asus.com/se/support/Download/3/837/0/1/BiXix0ldv4rQc6sc/45/ To update the BIOS:
1. Verify the Notebook PC’s exact model then download the latest BIOS file for your model from the ASUS website.
2. Save a copy of the downloaded BIOS file to a flash disk drive.
3. Connect your flash disk drive to your Notebook PC.
4. Restart your Notebook PC then press during POST.
5. From the BIOS menu, select Advanced > Start Easy Flash, then press enter
6. Locate your downloaded BIOS file in the flash disk drive then press enter
7. After the BIOS update process, select Exit > Restore Defaults to restore the system to its default settings.
Enter the bios and disable fast boot, save and exit bios
Install the Ubuntu 16.10
Set acpi_osi=! in GRUB_CMDLINE_LINUX_DEFAULT
- Open a terminal
- Open up /etc/default/grub, you'll need root privs to edit.
- Goto the line:
- GRUB_CMDLINE_LINUX_DEFAULT="quiet"
- and add the parameters
- GRUB_CMDLINE_LINUX_DEFAULT="quiet acpi_osi=!"
- Save.
- sudo grub-mkconfig -o /boot/grub/grub.cfg
- Reboot And now to works!!
  /XMEN01

Look here why do you need to add acpi_osi: https://askubuntu.com/questions/28848/what-does-the-kernel-boot-parameter-set-acpi-osi-linux-do — Grisotto, Dec 24 '18 at 18:20

Problem with installing Ubuntu on ASUS N552VX

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