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I am using Ubuntu 16.04 and windows 10. When I try to open my other partition (NTFS), sometimes I can open it. But sometimes I can't open it. It shows this error message:

enter image description here

I asked this question in this site. (I can't open other partition in my PC) And I followed that solutions. it did not work.

After that I followed other solution. (Unable to mount Windows (NTFS) filesystem due to hibernation) But I can't understand those solution.

How do I fix my pc?

Pierre.Vriens
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Eshan Malimbada
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1 Answers1

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You have to boot into Windows, disable fastboot and do a prober shutdown. Then boot into Ubuntu again, and you will be able to mount the NTFS partiton.

Exactly at the error message says.

Soren A
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  • I just can't open windows 10. Because it not boot. (some virus attack). – Eshan Malimbada Jan 03 '17 at 13:14
  • I just can't open windows 10. Because it not boot (some virus attack). i will format windows 10. I try to backup my files before format windows 10. i want to fix it through Ubuntu.. – Eshan Malimbada Jan 03 '17 at 13:25
  • Then read the part, in your link number 2, about ntfsfix .. and use that to fix your problem. – Soren A Jan 03 '17 at 13:27
  • yes i done it. it worked. but i can't open C partition. – Eshan Malimbada Jan 03 '17 at 13:42
  • What C partition .. Doesn't 'ntfsfix /ddev/sda3' work ? Then maybe your disk / partiton is broken. Please edit your question with the output from the command. – Soren A Jan 03 '17 at 13:47
  • terminal :- eshan@eshan-Lenovo-ideapad-300-15ISK:~$ sudo ntfsfix /dev/sda2 [sudo] password for eshan: Mounting volume... Windows is hibernated, refused to mount. FAILED Attempting to correct errors... Processing $MFT and $MFTMirr... Reading $MFT... OK Reading $MFTMirr... OK Comparing $MFTMirr to $MFT... OK Processing of $MFT and $MFTMirr completed successfully. Setting required flags on partition... OK Going to empty the journal ($LogFile)... OK Windows is hibernated, refused to mount. Remount failed: Operation not permitted eshan@eshan-Lenovo-ideapad-300-15ISK: – Eshan Malimbada Jan 03 '17 at 13:47
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    Then you have to get Windows working to fix it ... sorry. – Soren A Jan 03 '17 at 13:52
  • i can't boot windows. i need to copy some files (downloads , document..) before formatting windows. if i format windows, it will be deleted . what i do it?? – Eshan Malimbada Jan 03 '17 at 14:03