Failed to install Ubuntu 14.04 64 bit

Question

I was trying to install Ubuntu 14.04 64 bit on my acer aspire e15. it has intel pentium quad core processor N3540.

Inserted the cd/usb (tried both), boot menu, selected my boot device and then the Ubuntu screen appeared with little dots and was loading forever (I think it froze). Same thing happened when I was using usb.

Tried installing ubuntu 16.04 64 bit, same thing happened.

I've read here that it is possible to install it on my machine.

Possible duplicate of My computer boots to a black screen, what options do I have to fix it? — Pilot6, Jan 07 '17 at 17:55
@pilot6 no black screen, just loads forever. dots freeze, but I can hear the CD is running, then stops, then goes again, and stops...and so on forever — Matej Marić, Jan 07 '17 at 17:58
no way that there's aything wrong with hardware, because i can install 32 bit ubuntu anytime and everything is working perfectlly — Matej Marić, Jan 07 '17 at 18:02

score 2 · Accepted Answer · edited Jan 21 '17 at 18:03

2

Can you check if secure boot is disabled? If it is enabled it will block all software that 'isn't trusted by the system manufacturer'. And it would be likely that a Linux USB is seen as possible harmful software.

edited Jan 21 '17 at 18:03

Zanna

70,465

answered Jan 07 '17 at 20:11

Thom Mekelenkamp

131

I'll check that, thank you, I'll get back to you when I try it :) – Matej Marić Jan 07 '17 at 20:58

score 1 · Answer 2 · edited Apr 25 '17 at 12:45

1

I think the problem is occurring from BIOS. You need these settings:

Secure Boot = <Disabled>           |
UEFI Boot = <Enabled>              |
Boot From Other OS = <Enabled>     |

edited Apr 25 '17 at 12:45

Zanna

70,465

answered Feb 08 '17 at 08:09

Shobuj

11

Failed to install Ubuntu 14.04 64 bit

2 Answers2