Ubuntu 16.04 on HP Pavilion x360 convertible model: 13-u102ng

Question

Bluetooth and wifi are not working and I can't connect via ethernet because there is no socket for it.

First, I tuned it, when it arrived:

replacing 1tb hdd with 1tb ssd
adding another 8gb ram in order to get 16gb in total

Maybe I broke or forgot to connect something, when I tuned my laptop. Maybe I did not. I'm not sure, since many others have problems with the wifi on Ubuntu with this HP.

I blacklisted acer_wmi in /etc/modeprobe.d/blacklist-acer_wmi.conf. That fixed the problem with the airplane mode, which always immediately jumped back on.
But still no wifi... The network in the settings says: airplane mode off. Network Proxy.

I tried a lot of stuff yesterday when browsing the www for solutions, but I only remember this one: No wireless connection on HP Pavilion x360 Convertible

Could you add more info on what you've tried so we can give useful suggestions? — brndn2k, Mar 11 '17 at 05:45
Well, if I just could remember all of that stuff I tried, brndn2k... I remember this: http://askubuntu.com/questions/677621/no-wireless-connection-on-hp-pavilion-x360-convertible — Stephanie Feddern, Mar 11 '17 at 05:56
What do you see in the network settings? In the settings manager — brndn2k, Mar 11 '17 at 06:10
Too bad I can't send you an image... Network proxy. Airplane mode is off. — Stephanie Feddern, Mar 11 '17 at 06:19
Possible duplicate of No wireless connection on HP Pavilion x360 Convertible — Stephanie Feddern, Mar 11 '17 at 08:39
not a duplicate, but a hardware issue (see the answer) reviewers please vote no-repro :) — Zanna, Mar 11 '17 at 20:55

score 1 · Answer 1 · answered Mar 11 '17 at 07:50

1

Thanks @brndn2k for your comments, they helped to get a stronger awkward feeling, that something is wrong with the hardware.

So, I opened up my HP again. Found the Bluetooth/Wifi chip. It wasn't fully connected. - I am happy, I didn't break it! So, I connected it properly. And, yep, it is working now.

answered Mar 11 '17 at 07:50

Stephanie Feddern

11

Good for you! If this fixed it you may want to accept it as the answer. – brndn2k Mar 11 '17 at 15:31

Ubuntu 16.04 on HP Pavilion x360 convertible model: 13-u102ng

1 Answers1