I'm trying to install my HP laserjet professional p1102w printer via usb on Ubuntu 16.04 LTS. I'm focusing on getting it to work locally because I think wirelessly is probably more unstable or takes more time to try fix.
It has worked with windows before, but I switched to Linux recently.
I found my printer on System settings/printers. I actually found two, probably because it was also used wirelessly at some point. I don't remember at what stage, but I decided to delete them both. Now they are not there.
I tried hplip using this page on hplipopensource
using hp-setup, when I do discover device via usb, I get a popup that wants to disable smart install. I accept but I get this error message:
Failed to disable smart install. Please refer to http://hplipopensource.com/node/367
I go to the link and try method nr 2. (Because my printer doesn't have a front panel which is required for method 1).
When I run hp-doctor I get error:
HPLIP cannot detect devices in your network. This may be due to existing firewall settings blocking the required ports like (5353/udp). When you are in a trusted network environment, you may open the ports for network services like mdns and slp in the firewall. For detailed steps see http://hplipopensource.com/node/375
I follow the link and I don't understand where I should go. I just skip that step for now and try hp-doctor:
I updated repository and installed all missing/incompatible packages.
After that, it says:
error: Smart Install is enabled in "HP LaserJet Professional P 1102w" device(s).
Do you want to download and disable smart install?(y=yes*, n=no):
After I agree, I get a crash report that doctor.py has stopped unexpectedly and this:
Traceback (most recent call last):
File "/usr/bin/hp-doctor", line 328, in <module> queues.main_function(core.passwordObj, MODE,ui_toolkit, False, DEVICE_URI)
File "/usr/share/hplip/base/queues.py", line 349, in main_function SI_sts, error_str = smart_install.disable(mode, '', None, None, passwordObj)
File "/usr/share/hplip/base/smart_install.py", line 253, in disable sts, smart_install_run, smart_install_asc, error_str = download(mode, passwordObj)
File "/usr/share/hplip/base/smart_install.py", line 192, in download digsig_sts, smart_install_run, smart_install_asc, error_str = validate(mode, smart_install_run, smart_install_asc)
File "/usr/share/hplip/base/smart_install.py", line 154, in validate calc_checksum = utils.get_checksum(open(smart_install_run, 'r').read())
File "/usr/lib/python3.5/codecs.py", line 321, in decode (result, consumed) = self._buffer_decode(data, self.errors, final)
UnicodeDecodeError: 'utf-8' codec can't decode byte 0x8b in position 9529: invalid start byte
I’m skipping that to try method nr 3 but I don’t get any information about bInterfaceClass:
$ lsusb
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 03f0:102a Hewlett-Packard
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 003: ID 049f:000e Compaq Computer Corp. Internet Keyboard
Bus 004 Device 002: ID 1bcf:0007 Sunplus Innovation Technology Inc. Optical Mouse
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub f
$ lsusb -s 001:002
Bus 001 Device 002: ID 03f0:102a Hewlett-Packard
$ lsusb -s 001:002 | grep bInterfaceClass
$
Even though I didn’t get any info I tried:
$ sudo -i
# su -c "gpg --keyserver pgp.mit.edu --recv-keys 0xA59047B9"
gpg: keyring `/root/.gnupg/secring.gpg' created gpg: keyring `/root/.gnupg/pubring.gpg' created
gpg: requesting key A59047B9 from hkp server pgp.mit.edu
gpgkeys: key A59047B9 can't be retrieved
gpg: no valid OpenPGP data found.
gpg: Total number processed: 0
gpg: keyserver communications error: keyserver helper general error
gpg: keyserver communications error: unknown pubkey algorithm
gpg: keyserver receive failed: unknown pubkey algorithm
I don’t understand what validation of the digital signature is. The next step didn’t work either:
# su -c "gpg --verify SmartInstallDisable-Tool.run.asc SmartInstallDisable-Tool.run"
gpg: can't open `SmartInstallDisable-Tool.run.asc'
gpg: verify signatures failed: file open error
And the last step didn’t work either:
# sh SmartInstallDisable-Tool.run
sh: 0: Can't open SmartInstallDisable-Tool.run
I also tried following this: How to install a HP LaserJet P1102w?
But at settings and adding a printer, the printer doesn't show up in the list (not locally or as a network connection).
