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Both Ubuntu 16.04, and 17.04 have a freezing issue on my Yoga 2 11. It freezes, apparently at random, and forces me to reboot. The clock freezes up- even the seconds. No programs will run. Changing from TTY7 to TTY1/2/3/4/etc doesn't help- it's frozen. Major annoyance, especially if I'm using it to write, or gaming. I can post my logs as soon as it freezes, but I feel that this is a significant enough issue to be looked at. Any help would be greatly appreciated, and like I said, I'll post my logs to Ubuntu pastebin directly after a freeze.

update-- the output of cat /var/log/syslog (directly after a freeze/reboot) has been posted


Update: Output of cat /var/log/syslog on Ubuntu GNOME 16.04.2 LTS https://paste.ubuntu.com/25113438/ Output of sudo lshw http://paste.ubuntu.com/25113449/

1 Answers1

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You have three existing problems... maybe more...

  1. your file system has corruption (evidenced by the fsck messages in syslog)
  2. onboard is failing (evidenced by the onboard messages in syslog)

Update:

  1. You have Bay Trail processors, and there's a fix for the freezes. See System freezes completely with Intel Bay Trail

Lets first check your file system for errors.

To check the file system on your Ubuntu partition...

  • boot to the GRUB menu
  • choose Advanced Options
  • choose Recovery mode
  • choose Root access
  • at the # prompt, type sudo fsck -f /
  • repeat the fsck command if there were errors
  • type reboot

Then I would completely purge (not just uninstall) all 3 components of onboard, and then reinstall it. Either use Synaptic ("complete removal") to do this, or use sudo apt-get purge or sudo dpkg -P commands in the terminal.

heynnema
  • 70,711
  • Didn't work. Neither did disabling onboard. here's my latest log https://paste.ubuntu.com/24464425/ – Robert Sederholm Apr 27 '17 at 02:53
  • What happened when you did the fsck? Did you purge and reinstall onboard? I don't see any more onboard error messages. – heynnema Apr 27 '17 at 03:26
  • Oops, did every step but reinstall. I just reinstalled. I'll be back if I have a problem, or just to say thanks! – Robert Sederholm Apr 27 '17 at 14:59
  • fsck didn't show any errors... that I could see. I can give you the output for that if need be – Robert Sederholm Apr 27 '17 at 15:00
  • nope, that didn't work. http://paste.ubuntu.com/24469271/ – Robert Sederholm Apr 27 '17 at 22:06
  • The onboard errors have returned. If you don't use onboard, just purge it again. The fsck errors are still there, but I think they're against your /boot or /boot/efi partition /dev/sda2. Do you have Windows on this machine? If so, you can run a chkdsk /f x: where x is equivalent to sda2. See my other comment above about Bay Trail processors. – heynnema Apr 28 '17 at 00:23
  • yes, I have windows... will purge onboard... – Robert Sederholm Apr 28 '17 at 15:19
  • yes I have baytrail....

    onboard purged, the fsck or whatever checks ran fine

    – Robert Sederholm Apr 28 '17 at 16:07
  • https://paste.ubuntu.com/24473682/ – Robert Sederholm Apr 28 '17 at 16:07
  • I was playing Half Life 2: Lost Coast, if that's any help /shrug https://paste.ubuntu.com/24473863/ I hope we can fix this bug because I'd rather not have to go back to using Windows all the time – Robert Sederholm Apr 28 '17 at 16:26
  • I upvoted... seems to be working... for the moment at least. Thank you much – Robert Sederholm Apr 29 '17 at 04:03
  • I actually looked into it closer and no, my Atom Processor Z36xxx/Z37xxx Series Power Control Unit vendor: Intel Corporation intel atom processor isn't considered bayrtrail or a baytrail derivative. I won't remove your answer, if I even can anymore, but if you could help me again it would be greatly appreciated, as I've hopped to Ubuntu Gnome 16.04.2 and the freezing errors are still occuring – Robert Sederholm Jul 17 '17 at 16:59
  • I unaccepted your answer just cuz I want one now.... Idk if Askubuntu doesn't really show questions with an answer or not, sorry for whatever rep I took away or whatever – Robert Sederholm Jul 17 '17 at 17:36
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    Look at http://ark.intel.com/products/codename/55844/Bay-Trail?q=bay%20trail#@All and see if you find your exact processor there... they do show Z37xxx. – heynnema Jul 17 '17 at 18:32
  • OH xxx is supposed to be numbers I took the x's literally okay thanks! I'll change the quiet splash thing – Robert Sederholm Jul 17 '17 at 20:57
  • how would I edit this line in order to display text on boot?? Do you know off the top of your head? Do I just remove the quiet splash part and put "" instead?? – Robert Sederholm Aug 13 '17 at 03:00
  • @RobertSederholm after so long, I don't understand your question. Please explain. – heynnema Aug 13 '17 at 03:37
  • Nevermind, I found the answer!! https://askubuntu.com/questions/766973/16-04-how-to-uninstall-plymouth It's in the comments. Thanks! – Robert Sederholm Aug 14 '17 at 15:57