Internet drops download for a few seconds every 30 or so seconds

Question

This problem occurs whenever I stream data, for example every 30 seconds in a skype call I wont be able to hear the other party for about 5 seconds but they can hear me. Playing an online game I run into the same problem where I disconnect for 5 seconds. I use a Ethernet and didn't have any problems with windows 8.

I find it very likely that you might need other information from me so I will stand by.

Edit: I'm using Ubuntu 16.04

Edit: My result from running lspci -knn | grep Eth -A3

03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 0c)
DeviceName:  Onboard LAN
Subsystem: Hewlett-Packard Company RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [103c:2af3]
Kernel driver in use: r8168
Kernel modules: r8168

04:00.0 Network controller [0280]: Ralink corp. RT3290 Wireless 802.11n 1T/1R PCIe [1814:3290]

Please [edit] your question and add output of lspci -knn | grep Eth -A3 terminal command. And what is the Ubuntu version? — Pilot6, May 25 '17 at 18:18
Linux jan-700-230qe 4.8.0-53-generic #56~16.04.1-Ubuntu SMP Tue May 16 01:18:56 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux — PVNRT, May 25 '17 at 18:26

Pilot6 · Answer 1 · 2017-05-25T18:31:01.557

1

Install a vendor driver for this chipset by running

wget http://mirrors.kernel.org/ubuntu/pool/universe/r/r8168/r8168-dkms_8.042.00-2_all.deb
sudo apt install dkms
sudo dpkg -i r8168-dkms_8.042.00-2_all.deb

edited May 25 '17 at 18:31

answered May 25 '17 at 18:25

Pilot6

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If you get errors on the 4.8 kernel, tell me. – Pilot6 May 25 '17 at 18:27
Error! Bad return status for module build on kernel: 4.8.0-53-generic (x86_64) Consult /var/lib/dkms/r8168/8.041.00/build/make.log for more information. – PVNRT May 25 '17 at 18:29
I tested it too. The package in repo is for kernel 4.4. I updated the answer. – Pilot6 May 25 '17 at 18:31
I ran these lines, installed the package, and restarted my machine but am still having the same issue. – PVNRT May 25 '17 at 18:46
Hm, it is mysterious. What does lspci -knn | grep Eth -A3 show now? Please add it to the question. – Pilot6 May 25 '17 at 18:53
After I run dpkg one of the things it tells me is Secure Boot not enabled on this system. do I need do enable secure boot? – PVNRT May 25 '17 at 18:55
You need to disable it. – Pilot6 May 25 '17 at 18:56
alright I edited in the new return for lspci -knn | grep Eth -A3 – PVNRT May 25 '17 at 19:31
The driver installed OK. So the issue is somewhere else. – Pilot6 May 25 '17 at 19:32

Internet drops download for a few seconds every 30 or so seconds

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