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Since few days my laptop Dell Vostro 15 with Ubuntu 16.04 doesn't recognize the headphone. I've tried different guide but nothing seems to work.

http://www.alsa-project.org/db/?f=8679292cd1edf1cd9529c9169e0acb4825cad982

Is there anyone that can help me?

MartinS
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  • Do you test all of this post instructions: https://askubuntu.com/questions/132440/headphone-jack-not-working – Ali Razmdideh May 31 '17 at 12:26
  • Done, nothing changed. My sound setting show only HDMI Sound Port.

    i got this on aplay -l command

    **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0

    End alsamixer show only S/PIDF ports

    – MartinS Jun 01 '17 at 12:41
  • I have tried to restore all driver but neither this had any effects

    sudo aptitude --purge reinstall linux-sound-base alsa-base alsa-utils linux-image-uname -r linux-ubuntu-modules-uname -r libasound2

    – MartinS Jun 01 '17 at 12:54
  • I have tried this too without any result: https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS – MartinS Jun 01 '17 at 15:39

2 Answers2

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RESOLVED. using this: Ubuntu 16.04, no sound, no audio output available in sound settings

I cleaned the ~/.config/pulse and after reboot the sound was back.

MartinS
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I solved in ubuntu 17.10.

You have to go to settings sound and put balance all in the right or all in the left, not in the middle. And works.